[Resolved]  Travelyaari.com — False Deal & Misleading from Travelyaari

Address:	New Delhi, Delhi, 110088
Website:	Travelyaari.com

Hi,
I have booked 2 Bus tickets from Katra(J&k) to Amritsar. The travel date was 26.11.16
I have booked the seats in Volvo A/c Sleeper(Ashok Leyland) and the seats alloted to us were D and C. The operator was Golden Temple Tour and Travels which has clearly shown on the site at the time of booking. I have paid 1600 rs for 2 tkts.
But at the time of departure, we have been diverted to Sai Travels where they have been offered us a Non-AC bus only with uncomfortable seats and it was not a Volvo even.
After speaking with the customer care and with the operator for numerous times, they have only provided us a Non-AC ordinary bus for such a high price which i had already paid. The operator clearly told us that they don't have any Volvo Ac coach. All our conversation with the customer care nd operator were recorded in my phone.
Time was running out and we had left with no other option but to travel in that bus only.
It was 10.30 in the night and we finaly boarded that Non-Ac bus.
We spent the whole night very uncomfortably, painfuly and we even got injured while the travel due to the rough driving of the bus driver.

The deal from Travelyaari was completely false and misleaded. The operator and the customer care were of no help at the time of departure when we were struggling for the deal which i had already paid for. I have paid Rs.1600 for 2 seats in advance to Travelyaari for Volvo Sleeper AC bus but travelled in a Non-Ac ordinary bus whose tkts cost was not more than Rs.350 per seat.

I definately Sue and file a legal complaint against Travelyaari for False dealing, Misleading, Cheating and harassment.
I want the full refund of the tickets which i have booked but have not travelled due to Travelyaari's ignorance and unawareness.

Lalit Manak
[protected]
Email : [protected]@gmail.com