[Resolved] Travelyaari.com — Horrific travel experience

RonGoenka

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411014
Website:	Travelyaari.com

This is disaster, i have travelled yesterday by devkrupa travvles, the bus which was suppose to reach here parbhani at 6 reached at 9 am, moreover bus was untidy, bedsheet was smelling like #, he switched off the ac in midway and didn't even bother to start, please ask the merchant to refund and get back to me. Also, addition to this he asked one of the elderly lady to seat on my seat and even after telling him many times he didn't do anything. Also, i have been trying to post the feedback on their website which isn't working and even after calling customer care they didn't do anything for it.

Ticket no :[protected]
Email: rounakâ. [protected]@gmail.com
Mob : [protected]

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Jul 13, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

We have escalated the issue to the higher authorities to discuss the same with specific operator. We will notify once there is any update.

We appreciate your understanding with regard to this matter.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!

Verified Support

Jun 06, 2017

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

As per conversation with bus operator, they denied for the complaints raised by you, they said there were no issues found in bus. Operator has asked you to check the same with remaining 27 passengers who traveled on same bus.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!