[Resolved] Travelyaari.com — Money debited but ticket not issued

SKS Yadav

from Baramati, Maharashtra

Address:	Nagpur, Maharashtra
Website:	Travelyaari.com

I was booking a ticket for my son on 10.12.16 from Nagpur to Aurangabad for 12.12.16. The whole processed completed, the money also debited from my card (xxxxxx9638) but in the end the message says 'The site is not responding try later.

I request that my money Rs. 528 maybplease be returned back.
Mob No. [protected]
Email: sksy.[protected]@gmail.com

SKS Yadav

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Jan 18, 2017

Complaint marked as Resolved

Travelyaari.com customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

We have escalated the issue to our accounts department for further process. We will notify once there's any update.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!

Verified Support

Dec 13, 2016

Travelyaari.com Customer Care's response Dear Customer,

Greetings from Travelyaari!

We highly regret the inconvenience caused to you,

We would like to inform you that refund of Rs 528 has been initiated and the same would be credited to you account in the next 7 to 10 working days.

For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected].

Happy Travelling!