Travelyaari.com — not giving refund of bus which went without picking me

Address:

Ashram Road, 35, 4th Floor, Pushpagandha building B WING, Thane, Maharashtra, 400604

I had booked my bus ticket on June 16, 2019, bus service provider was N T travel. I was at pick up point from 10:20 pm, bus Dist pick me up and went. I was with continuous follow up with travelyaari and bus service provider from 10:23 pm. But no one given me right information and not giving my ticket refund stating that traveller was not available at pick up point.

Attaching screenshot of my call log.