[Resolved] Travelyaari.com — Refund of my amount
I booked a ticket from travelyaari.com for journey from Hyderabad to Pune from Vrl travels having ticket number[protected] which I cancelled on 16 June and it was mentioned there that I will get my amount in 7-10 working days but still I didn't get my amount back.I called to customer care but it is not solve yet and still I didn' t get my amount so kindly solve my problem as soon as possible
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Aug 6, 2017Complaint marked as Resolved
Travelyaari.com customer support has been notified about the posted complaint.
Jul 03, 2017Travelyaari.com Customer Care's response Dear Customer,
We highly regret the inconvenience caused to you,
We see that you did this transaction through Debit card no. 459150XXXXXX6379, Divya Chouhan. So once you cancel the ticket, an automated refund happens in place which means your refund would be automatically reversed into Debit card. Do see that your refund has been successfully processed into the same Debit card no. mentioned above. Kindly raise charge back dispute with respective bank, If bank still says that refund is not credited even after raising charge back dispute, kindly reach out to Payu team at [protected]@payu.in
Request ID PayU ID Bank Ref No. Action Amount Status Requested Time Success Time Bank ARN
[protected] [protected] [protected] capture 1485.00 SUCCESS [protected]:22:59 [protected]:22:59 NA
[protected] [protected] [protected] refund 1087.18 success [protected]:09:14 [protected]:10:05 NA
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