VRL Travels Complaints & Reviews

Hello sir !
We are Shyam Traders paratwada .
I have booked goods in your cargo .
LR. No. [protected].
Sir the goods have reached at NANDGAON PETH AMRAVATI on 8 jan. ( Morning ).
& Till date i have not received the goods i.e. 11 jan.
The bilty mentioned that goods must be delivered at door delivery but shamefully your agent at NANDGAON PETH is not ready to deliver the same . Not only this the agent is also not ready to give the goods to me in hand . The goods are perishable goods which has very low life but i fell guilty to say that ur agent too rude & ur transport services are very poor due to these types of agent .
I think vrl logistics or that agent will not claim my loss which I occoured .

In Davangere district their is no VRL office and restroom for passengers in 🌧️☔ rain, summer season no response from Davangere office person we faced this more than 3 to 4 years please do the needful

I'm travelling from Belgaum to Bangalore bus no ka41d1465
I didn't expt this from vrl tht but driver would take us for washroom breaks just on side of the road on Highway... Is this the service u ppl giving...
Bus left at 8:20pm frm bgm and got to hear tht no stop for dinner, for wht reason ...
All passengers are unsatisfied for this..
Literary ladies gng for washroom on the road...

December 21 I booked my ticket to bijapur. When I got into the bus...i requested driver to help me to keep my bag...but he refused and talked rudely bus number was 6003...such rude behaviour of him.

Sir, Yesterday in my journey Bus Driver is very worst not speaking properly with traveller behaving rudely and main thing Driver didn't stop at mentioned in ticket (Place ) speaking how ever he wants.. He droped us out of the place mentioned in the ticket. So take necessary action on Driver

My consignment arrival date was 12 but it arrived on Friday itself and the staff is not at all co operative. He is just avoiding and not delivering it.. and today is fifth day that my consignment is hanging in Gaya which was departed from Mysore.. consignment number is [protected].. it was door delivery..
And I don't know what is the condition of my consignment..
Humble request kindly take action..

Booked bus for today 11-45 pm and bus driver is telling me to wait upto 2-00am. That too in order to get in the bus he is asking me to come remote location at 2:00 am who will be responsible if something happens to me. Don't know why VRL like companies are doing these things.

I had a pick up van at 8:15pm today, they didn’t call me and saying the van already moved. I’m still at the pick up location.

Dear Sir,
I had booked my ticket with VRL Travels for Goa to Mumbai on the 2/12/2021.
The bus number is MH09CV0531.The bus broke down at Pune. The bus was in a bad state right from the start of the journey of which the bus drivers were aware of. However they still went ahead with the journey. How was the bus fitnees regime passed by the authorities. It is against the law and also a big risk to make passengers travel in a broken down bus.
Also the passengers were made to wait on the road for more than three hours without any backup provision.
Kindly look into the matter and sue the owners of the travels for negligence in road and passenger safety.
Thankyou,
Nilesh

It's the worst service they r proving. Everyday it ll be delayed to minimum 2 to 3 hrs. Upon that they do lot of time waste for loding n unloading at Gulbarga station which will take minimum one hour of time. We are booking the tickets to reach the destination safe n on time. But you are making us to wait.

My OnePlus Wireless earphones Stolen in the vrl non ac bus No KA41D1782
from pune to mysore Jorney on 20/11/2021. earphones Stolen after kolhapur when bus was stop a hotel .
bus drivel is not locked bus some passenger in the bus i think they are take my Earphones.plz help me