VRL Travels Complaints & Reviews

There is 2 hours traffic here at near surat near kamrej on NH48.
Now any traffic control team to remove it.
Traffic controller taking challan of crore rupees but not solving traffic like that.
Very awakened people of nh48.
Bakwas log bakwas authority.

One of the worst bus service, they don’t value time all they care is about their diesel and for that reason drivers are said to drive slow to save diesel. I have taken these buses for couple of times and none of the time they have reached on time cuz they are advised to drive slow. Such a big company and such a pathetic service they offer. Shame. Whenever I have booked the bus it has always been late and when I asked the bus driver they said they are advised to drive slow doesn’t matter if the bus gets too late cuz they need to save the fuel. Pathetic and shame on the VRL owner

Worst bus service there is no time punctual for ur bus service i have to reach my destination at 7;30 am still bus is far from my destination

There is an issue with bus, waiting from 2 hour in vrl food stop, from a hour bus driver saying another bus is coming but still not yet came. Very bad service.

Passengers are drunk and making hell lot of noise

As above mentioned amount deducted but seat not booked on date 2/06/2022 seat booking from dharwad to kundapur @10;15
while booking at payment process amount got deducted from account rs.2501 but seat not booked. The screen shows error payment failed. I kindly request to refund the deducted amount asap and resolve our problem.

Dear Valuable Traveler,
My wife faced very bad experience while traveling in your bus today 25.May.2022 from Kolhapur to Bangalore by bus no. 6003. Driver demanded 250 Rs more for lugage, even we have two seats booked and having 3 bags only. 2 Bags kept inside the bus under seat & 1 kept on seat only, giving reason that there is no space at down.

It was like guilty type feeling. Please look into this matter. Otherwise we will not prefer your bus henceforth.

Regards,
Vinayak

I have travelled from Dharwad to Bangalore time 10.00 am. Bus no: KA25D4790..
Even request to driver, problem not resolved.

I booked AC sleeper. I don't know why their AC is not able to reduce the temparature. It's too hot and AC is not working in the travel. They are saying ki ab kuch nhi kr skte. Charging sockets are not working. No individual lights in the travel. Forget all other things but i have to travel with no ac in 42 ° temperature. Worst experience.