VRL Travels Customer Care

I am typing this while traveling in your bus right now @ 11:15 pm with much dissatisfaction and disappoint of your service.
Vehicle no. KA41D1464
From Gokak to Banglore.

This vehicle has stopped for dinner @ local Dabha which is very unhygienic and so low standard. When i asked driver about this..he
told it's company's management decision.. they don't have a control over it. Just think of passangers who are hungry at night and having no other option they have to eat in such a places have no other option.. I thought VRL is a very reputable travel agency in the India and now I am bit skeptical.
Please take immediate action on it and make sure you provide a better place to passangers to halt and have a good meal on a journey.

Passenger to arrive in the next stop and bus driver relentlessly sleeping in the seat of the other passenger.. shouting loudly and making a scene..

Today I was traveling from Kalaburgi to Bangalore in VRL travels bus number KA 25 C 8550 stated at 7.30 pm from Kalaburgi point. While on the way it started raining outside heavily. After ten minutes water started dripping inside through window slides and wetted almost my seat/bed cover. Then, I complained about this to driver for that he said it's common.. I really pathetic by his answer. How neglectly these people can maintain the bus even after grabbing more fare than usual during week days.

Dear sir,
My name is Praveen Shedyal.
I have travelled from Bangalore to Pune on[protected].
Unfortunately I have missed my note book in bus only.
Now my request is please help me in getting my note book

Below is my ticket details :-
redBus mTicket
Route: Bangalore to Pune
Ticket No: TQ9J93371635
Primary Passenger: Praveen Shedyal (28, MALE)
PNR: 422!25634958
19792494
Trip Code: 997954
Travels: VRL Travels
Departure: 10:00 PM Aug 28, 2021
Seat Numbers: L17
Boarding point: ANAND RAO CIRCLE [VRL BUS
Address: ANAND RAO CIRCLE

Regards,
Praveen Shedyal

Seat full wet, and dropped rain water inside, how to travel

We are traveling from udupi to gulbarga.. such a worst condition bus... we paid thousands of money for this Dakota bus.. very much disappointed

We Advanced Agro Industries Aurangabad booked material from Hyderabad with LR.no [protected] to Aurangabad on 15 July 21, it reached aurangabad in 17 July 21, Now your people saying it will reach to me on 21 July 21. It's taking 1 day to reach Aurangabad from Hyderabad. And 3 days within city.Thurd class service and behaviour of Aurangabad TPT and Aurangabad city office person very rudely, ut contents Agricultural material, once time is passed in agriculture there is no use of that material so update your services and in future I never book material with VRL logistics.. very very third class service

Items not received vide Lr no:[protected]

Dear concerned,
This is to complain about booking cancellation and not arranging seats for my family. On Our travel date July 01-2021 we were booked two ladies seats(lower double) along with 3kids below 3 years. AT the time of travel we are asked to adjust other seats which are single and not accomodate kids.

This kind of staff behaviour is not good ..!

Request to take care of Ladies and kids, give them seats accordning to their preference.

Kindly look into it.!

Hi, , I am traveling today from Bangalore to kalaburagi, , just now I went to restroom and came, it is very very worst, , no cleaning facility, , Please try to clean and keep it hygiene to use..