[Resolved]  Travelyaari.com — regarding not providing travel bus (volvo) at pick up place and remaining fare not refunding

Address:

Chandigarh, Punjab

My self amitkumar mutyalwar, actualy i was booking volvo bus from the u r online site www.travelyaari.com fare was 780 rupees with discount, my plan was traveling from chandigarh to shimala, boarding place was chandigarh from 143 sector isbt at 1:15 a. M. On date 12th november 2017. I have been reach chandigarh on time near about 12:15 a. M on 12th november 2017. I have called the number that u providing at online booking site, then he told me that volvo bus was cancel and arrange other bus, he also told me that his person came and pick me near about timing at upto 1:45 a. M... I said ok and wait upto 2:00 a. M but not his man came to me and also not called me.
I have called again at 2:00 a. M but he again told me wait upto 2:30 a. M my man will came and pick up u, but again same thing happen his man will not came... I have call again that time ring one time his phone and cut my call and switch off his mobile phone.. I have try his call and wait upto 3:15 a. M. After that one more time i have tried then he responding and told me that he arranging seat on to the government bus h. R. T. C (Loacal bus) whose fare 361 ruppes only.. I said ok refund my remaining rupees but his man told me refund is not happen.. Ask to the upper authority... My complain is only that he will not inform me before unless and until i have called he and he will not provide suitable arrangement that i have paid.. I was very upset u r services and u rassociate providindg service. I want my remmaining rupees which is 419 rupees and take action regarding my complain on respective travel service provider. The name of travel service provider is boom shankar travels punjab his contact number [protected]. I have also provide my booked ticket and h. R. T. C bus ticket... I hope u take action my complain thanks