[Resolved] Travelyaari.com — Change bus drop location after start travelling | |||
Hi team, I had book gujrat travel ticket for pune to baroda and set drop location to amit nagar in baroda but at the end moment in between travel they change the drop location and drop to out side of the city which so far away from my drop location. Bus operator : gujrat travels Pnr number :[protected] Ticket number :[protected] Please refund my ticket amount for the same. Thanks. Nikhil [protected] Was this information helpful? | |||
Jul 8, 2017 Complaint marked as Resolved Travelyaari.com customer support has been notified about the posted complaint. Verified Support May 30, 2017 Travelyaari.com Customer Care's response Dear Customer, Greetings from Travelyaari! We highly regret the inconvenience caused to you, We have escalated the issue to the higher authorities to discuss the same with specific operator. We will notify once there is any update. We appreciate your understanding with regard to this matter. For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! Verified Support Jun 07, 2017 Travelyaari.com Customer Care's response Dear Customer, Greetings from Travelyaari! Please find the revert from Gujarat travels as follows... "7 baje ke bad no entry ho jati he baroda me is wajah se highwy par hi utar te he pesenger ko sir or unho ne jorny ki he us wajah se unako ham refount nahi de sakate." However, they apologized for the discomfort caused & assured that such instances wouldn't happen in future. They agreed to provide rs 50/- partial refund as auto charges. We have asked our accounts department to process the same on high priority. It would be credited in the next 7-10 working days (Excludes Saturdays, Sundays & Public holidays). For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! | |||
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I have already booked tickets from Mumbai to nanded dated on 5th June. our proposed journey dated on 4th . So we had to cancel our tickets at that time. They did not refund us.
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