[Resolved] Travelyaari.com — undue charges post booking the tickets urgent help required | |
I had booked three ac tickets from delhi to amritsar and amritsar to delhi on 01/08/2017 through travel yari for 11/08/2017 and 15/08/2017 respectively. I had made the payment of amount rs. 1635 and 1647 for three tickets as instructed by the website on 01/08/2017. Please refer enclosed refer tickets. However, today i have got sms from the concerned bus operator regarding the increment in ticket fare. I have called the operator and he confirmed about the price increment for the already booked ticket. They are asking for more 2000 bucks for the booked tickets for one side. This is really not acceptable and professional I have called the customer care number also but did not get the satisfactory answer, please look into the matter urgently else i have to escalate the matter further. This is clear case of attempting fraud with the customer and making the people fool. Customer is not at fault and it is just that the operator wants to make the undue profit. Why we should pay more money when we have already make the payment as per the rate mentioned on the website Was this information helpful? | |
Sep 7, 2017 Complaint marked as Resolved Travelyaari.com customer support has been notified about the posted complaint. Verified Support Aug 07, 2017 Travelyaari.com Customer Care's response Dear Customer, Greetings from Travelyaari! We highly regret the inconvenience caused to you, We are unable to track journey details like PNR, Ticket no. So please share the same we may escalate it to the concerned team & work on the same. For any assistance, suggestions or complaints, please write to us at [protected]@travelyaari.com or call us on [protected]. Happy Travelling! | |
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I have booked a ticket in srs travels.i want to cancel it.can I know the refund amount what I will get accordiong to the address
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