Treasure Haul Online — Different brand phone received in a box

1 have received realme phone in Motorola
box, I am calling flipkart for this issue from
past 5 days and made almost 30-35 calls but
nothing fruitful happened. I have raised the
request before regarding the same but the
flipkart executive asked me to cancel the
return and raise a request again. Although
she can make the changes but she didnt. The
return request before was approved as well
Delivery quy who came to pick the phone
said it is a different brand phone and refused to pick the phone. Now earlier request was cancelled and on new request it is showing that your issue will be solved after 15 days. My current phone is not working and I have bought a new phone in emergency. But unresponsive sellers don’t see before sending a phone.