Treasure Haul Online — Replacement not initiated by the seller

I purchased this phone on the 2nd of July and got it delivered by the 4th of July. I have been facing issues using this phone since day one and I have been requesting a replacement because the seller does not have a refund policy but Flipkart and this seller are rejecting my replacement request continuously. There is no way of contracting the seller plus Flipkart is keeping me on a loop so that the time for replacement ends and I be stuck with this pathetic, defective device
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Jul 09, 2022
Updated by Mahat Pandey
The phone is MOTO G60 (6gb+128gb) and I purchased it for 15000 rupees. I am a student and have purchased this phone with my savings. I am really helpless cause my expectations have been shattered and I am not purchasing from Flipkart again
Complaint comments 

Comments

Lodge grievance on National Consumer Helpline immediately.

After I lodged my complaint with NCH yesterday because even though I cancelled my order within an hour of placing an order for a Motorola e32s, TreasureHaulOnline purposely didn't release the refund for 6 days.

When NCH connected with Flipkart about my grievance, within 1 day TreasureHaulOnline sent the refund. Jago Grahak Jago!

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