Verified Support
Sep 21, 2016
TripGateWay.in Customer Care's response I acknowledge with thanks ...
On Thursday, 15 September 2016 1:27 PM, Customer Helpdesk <[protected]@tripgateway.in> wrote:
Dear Mr Ankur Padekar,
We glad to inform you that,
As per your request we are proceeding your booking in The Signature Inn, Banglore .
kindly go through the below details
Room Category : 02 Deluxe Ac Room
Number of Adults : 04
Check In : 17th Sep
Check Out : 19th Sep
Inclusion : AC Room Breakfast Only,
Exclusion : Meals, Transportation
And after this reservation your packages of Asia Accommodation package INR 8999 will expire and once the booking will confirm no changes and no cancellation will be entertained. Kindly acknowledge the mail so that we can proceed further.
Oct 10, 2016
Updated by Ankursap Promotions Tripgateway <[protected]@tripgateway.in>
To ankur padekar 22 Sep at 11:57 AM
Dear Ankur,
Thanks for your reply,
We have received your concern we are going to forward your concern to our concern department and they will get back to you in next 21 working days.
We request you to kindly wait & co operate with us will appreciate your patronage.
Oct 26, 2016
Updated by Ankursap Customer Helpdesk <[protected]@tripgateway.in> 25 Oct at 5:04 PM
To
ankur padekar
Message body
Mr. Ankur,
Appreciate with your reminder, There is no any gift is applicable on a single one package. All gift is to be covered through Reference scheme. As we inform you before also due to our internal error that problem is happened.
Preparing with this escalation we already took lot of action against those who is involve in your case either we almost done the actions, where the involvement on your issue (Misdealing) but we assure you for next or now onward it will never happen again.
Also on number[protected] to get your money refunded and close this company which is always doing fraud.