[Resolved] Tripgateway — Selling holiday package 8999.00 in the name of assured moto xplay mobile gift — fraud

RamaRao Kothi

from Bengaluru, Karnataka

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.tripgateway.in

Salesman calling from [protected] by saying his name as ajay gupta and abhishek, that my name has been selected by agency for offering assured gift moto x paly mobile if i buy there holiday package worth 8999 and on my suspecpecion of fraud he said as per govt rules all calls are recorded and on belief i had paid amount. Latter on they started deviating from there statement and company senior manager called me again from ([protected]) and saying he will not provide mobile hence i requested for refund by mail. But since iam asking for the refund status on mails but no proper response received for my refund. Payment date 22.06.2016, sending regularly mails since 23.06.16... Asking for the refund, please help me in this issue.

Ram

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Jul 25, 2016

Complaint marked as Resolved

Got the Refund 8999 through credit card dispute process, confirmed with the bank team hence marking the complaint as resolved

TripGateWay.in customer support has been notified about the posted complaint.

Jul 01, 2016

Updated by RamaRao Kothi Response from the Tripgatewy Team on 01.07.2016

No Need to Worry Dear Rama, we have already informed you earlier mail regarding same once you will be mark as resolved only then company will share you the screen shot at same time of your refund.
And this is the written confirmation from the company side.

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Comments

Jitendrag84

from Gurgaon, Haryana

do not reoslve untill they refund..they are fraudsters.

RamaRao Kothi

from Bengaluru, Karnataka

See the Responce from Tripgateway...

We understand your concern and further we would like to inform you that, continuously we are trying to calling you but you are not responding to our calls and we also wants to close this issue on urgent because we can't deal to the customer like this.

And today we have found you have mark an complaint in https://www.consumercomplaints.in we request you to if we will refund your amount then why company will entertain unnecessary complaint which you have posted.
This is final reminder to you kindly remove or mark as resolve that complaint what ever you have posted in some X, Y, Z websites and then we will share you the refund snapshot.