True Balance — my wallet money not shows after reinstalling application.

Sir i have 139.1 rupees in my true balance wallet on 15/11/2017. But sir on 16/11/2017 when i reinstalling my true balance application then it shows rs 0 in wallet. And also when i tried to get lucky coin the balance of lucky coin is not added to my wallet. I am very disappointed about this. Please help me as soon as possible and refund my wallet rupees.
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