True Elements — Fraud order was unsucceesful but payment was successful from my end

Address:254, Tirumalla Industry Estate, Phase 2 Road, Hinjawadi, Pune, Maharashtra, 411057
Website:www.true-elements.com/contact-us

I have placed order at True elements worth Rs 600 and payment was successful i already shared them upi reference number with them but they aren't accepting call and i also mailed them regarding this but they are not responding to my mail . My 600 has gone in vane its totally fraud company don't order from here . I also tried contacting their customer care at least 30 times but they are not receiving call . Order was made by name o[censored]ma kapoor of almonds 1 kg on 21 dec by logging as guest user .
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Apologies for the inconvenience - I can understand the angst you would have gone through. As an organization, we believe in being true to our customers - that's the very basic essence that has built us so far. So this is something that none o[censored]s here are supposed to do. and we take such concerns on utmost priority, if shared with the right intent.
Hope the issue was resolved. if not, please share your contact details, and we will call you back within next 24 hours.

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    Contact Information

    254, Tirumalla Industry Estate, Phase 2 Road, Hinjawadi, Pune, Maharashtra, 411057
    India
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