Tskhadi — Saree quality is cheap, not able to return

Address:

Vikaspuri, New Delhi

I purchased a saree. The product arrived in 9 days. There was a return window of 3 days. I immediately tried to return the product as soon as i received it because the product was of cheap quality. I am not able to return as the order is not showing up in my order history. There is no customer care number available and chat window on website is not working.