TTD — Cash deposit not refunded

Address:

Tirumala

I was allotted room no PJMGH -236 in tirumala on 23/02/2022 at 4.28 pm for two days at ₹1000 per day. Ttd panchyajanyam rest house office reception collected ₹2000 for two days accommodation and ₹1000 security deposit. Shared OTP with the staff as well. I paid above 3000 through my wife SBI debit card. I was informed that the security deposit of 1000 will be refunded to same card account with in 3 days but no such refund is given so far. Kindly enforce refund.