TTD — complaint on room service and hygiene issue

We have been allotted to the room in tirumala in the afternoon. Once we entered the room, we saw it was so dirty and uncleaned. So, we asked the facility members to clean the room and have also complaint about this to the room office. Instead of working on this or asking us time on this, they are giving us bad mouth and are so rude. They were like, they are not meant to give service as soon as we are in the room. Ok, so we waited till night 9pm. Even this time, the room office member was so rude to us. The room is still unclean, unhygienic. No bedsheets changed or washed, bathroom is dirty and slippery. No dustbin in room. All dirt on floor. 8pm we have complaint again. The guy in service office says that we are not vvip to give us service. His talks are so not professional and is so rude that he used all foul language. It's 9:30 pm and we with no option have to use this dirty room. Uff..
Our country is working on swacch bharat abhiyan and there are again these people who is flipping this with such dirty acts. What are they showing the tourist. Ttd is brand and this is a holy pilgrimage place of god venkatesha.

One point to highlight here again, when we go and complaint, the person from office is using all ways to dominate us with his words. Complaint bat 8:30pm. Hope you understand what we mean. My number: [protected].
I will take this forward to higher officials too.
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