Tte — tte not performing duty

Today i'm travelling by pnr-[protected]
Trn:12608, dt:[protected], frm kjm to mas cls:2s, p1-d1, 85.

The train compartments are so very jam packed, while the unreserved compartments are comparatively vacant.

When, i complained this to the tte (Mr. Suresh), he said that his duty was to ensure that the reserved passangers are on board, if need be, i should identify any passenger without ticket and intimate him.

He refused to direct the unreserved passengers to unreserved coaches.

What culture is indian railways trying to promote, while i make my bookings, i am given with a message that 43% of my ticket expenses are borne by ordinary citizens, while their employees are trained to let the without ticket and unreserved travelers go scott-free