Turboshopp.com — online shopping turboshopp.com fake invoice & fake product. i want my money back

Address:Dehradun, Uttarakhand, 248001
Website:www.turboshopp.com

Hello sir i have purchased mobile handset through online shopping portal turbooshop.com. They send me duplicate mobile handset & also send fake invoice. I request you to plz look into this matter & take action against this fraud online portal company. And the product mentioned on the website clearly misleads customers. I am trying to make a return request for the same but can't find the option anywhere on the website.

Order number: t40632
Mobile: in website given 3310 mobile and we i get it k3310 model
Price: rs.1549
Color: i have selected orange and they give me yellow

It real price in amazon is 649 with one year warranty

http://www.amazon.in/K3310-Feature-Detector-Warranty-Yellow/dp/B071XWDSW2?tag=googinhydr18418-21&tag...

Please make a rules for online shopping website. Why they are making a fool
+3 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Happy barwal,

Greetings!!

We have mentioned that the product name is 3310, it is a new unbranded phone and comes with 6 months warranty. It is provided by Warranty Value.This is not Nokia mobile.

Please let us know if you have any concerns. Email id: [protected]@turboshopp.com

Thanks & Regards
Turboshopp Support
happybarwal's [Complaint's author] reply, Jul 21, 2017
But i want to return it so how I can. I have mailed you on same mail [email protected] and after three days your replied.

*****************************************************************
Hi Happy Barwal,

Firstly apologies for the inconvenience.

Please be informed that we are a genuine market place and we value our customers. The product purchased by you is Model 3310 mobile phone. The product comes with 6months seller warranty covering you on battery life and handset performance.

Other specifications of the product are mentioned in the description https://turboshopp.com/collections/mobiles-phones/products/a-3310-mobile-6-months-warranty.

Please write to us for any further assistance.

Thanks & Regards
Turboshopp Support.
*******************************************************

This is your reply. I am not satisfied with your product. And which model your selling its original price is Rs.650. and the product mentioned on the website clearly misleads customers.

Just tell me how i can return this.
happybarwal's [Complaint's author] reply, Jul 21, 2017
And i booked the orange color and you give me yollow
Is company me fake chaina phone aate he
Koi bhi n mangvaye
turboshopp's reply, Jul 25, 2017
Dear T mayat,
We are here to assist you better. Kindly let us your concern clearly so that we can assist you better. Or else you can drop an email at [email protected]
Thanks & Regards,
Turboshopp Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Dehradun
    Uttarakhand
    India
    File a Complaint