TVS Credit Services Ltd — complaint about not giving the top loan

Address:	Chennai, Tamil Nadu, 600110
Website:	[email protected]

Sir. I aapplied for tw matured top up loan. Amount rs.48900/-. They have sent me the repayment schedule. Letter. My agreement no. Tn3000ut0004043. But till now they did not give me loan. Icomplainted two times about this through [protected]@tvscredit.com. They asked the bank statement to check whether loan amount was disbursed. So i sent six month bank statement. But till now no response. I have three emi pending in my loan. Iam ready to pay the amount. But they said the three emi amount will be deducted in the loan top up loan. So you will have to pay emi of new repayment schedule. How should i pay the emi whithout getting the top up loan. So please kindly arrange to solve my problem.