TVS Finance — Forcing for handing over of vehicle without giving required details.

Address:

Vijayawada

Sir, my husband expired on 30th July 2020 due to covid 19. My husband refinanced the vehicle from TVS finance. Because of absence of my husband I am unable to meet the EMI dues. Now the collection agents forcing me to hand over the vehicle or to pay the EMI regularly. I asked that my husband made an insurance payment while sanctioning the loan. But the TVS finance executives are saying ask the person who you approached for loan and ask him in which insurance company he taken the policy. If he is unable trace the details of loan sanctioned how can we procure the required documents.