TVS Motor Company Complaints & Reviews

मेरा नाम अभिनव गुप्ता है.मैंने चौहान टीवीएस नवाबगंज से बाइक खरीदी थी जिसका नंबर UP35AS3642 है.बाइक के इंजिन से आवाज आ रही है.मैंने पहले शिकायत की थी. तब टीवीएस वर्कशॉप उन्नाव के द्वारा कुछ कार्य इंजिन मे किया गया परंतु फिर भी बाइक के इंजिन से अवाज आ रही है. परंतु टीवीएस वर्कशॉप की तरफ से असमर्थता जता रहे है.मैंने टीवीएस इंजीनियर सौमिक से बात की परंतु उनकी तरफ से भी कोई रेस्पोंस नहीं मिला. अतः टीवीएस कोंपनी से अनुरोध है बाइक को पूर्ण रूप से सही करने की क्रपा करे।

PURCHASER
ABHINAV GUPTA
[protected]

As already mailed subject "unprofessional & irresponsible behavior towards customer"

Dated 29th sep 2018, against prakruthi tvs service centre,

As per your mail & verbal communication from prakruthi tvs service centre,, ganga nagar, banaglore still there is no resolution been provided.

Just to summary up, how i was brain washed &

1) made to pay higher amount of insurance renewal amount for less idv & removed the add on benefit of zero depression.

2) how can any such big organization ask for renewal charges.

I had just gone to inquire about insurance renewal which was still persisting, without any further questions the lady asked me to produce xerox copy. When i said i will mention the policy number she was not ready to accept it. I let it go & submitted the xerox copy without any further questions she renewed my insurance i was looking for best offers.. This too in vain. Then she started asking me additional 50 rs as a renewal fee, this time it was above my patience as how this center fools the customer.. When i questioned her where is it mentioned in the receipt she did not have an answer & said for me she will discard this.

I was been told by tvs team they are looking into matter but no further updates, i have send a reminder too but no reply.

I am still awaiting from prakruthi resolution step.

Have submitted my vehicle jupiter on friday afternoon they told that you will receive vehicle tomorrow evening (Saturday). Next day i went to service center but vehicle was not taken for servicing and was also not informed about that
While asking they telling no manpower, no electricity etc.. After they told get your vehicle by monday evening.
But know one receipting call at service center and same has not been informed about the work.

Monday i got the vehicle but service is not satisfied. I have mentioned some minor complaints only that also not rectified. Very poor service is been provided by service center. No one...

I have taken amc in vs agency. Otherwise i will go some rode side machinist.
By comparing vs agency some rode side machinist is 1000 times better.

I am from Dombivali, Mumbai, Maharashtra .
I have purchased a TVS Wego 110, my product is still in warranty but still the service center gives 1000 reasons for not responding to the complaints I ahve raised.

Even the cleaning they provide after the servicing is not upto the cleaning standards .

I want a reply from your side .

And I think being one of the leading company you will take this issue serious and reply .

I am waiting for your reply

Hello sir, I ve requested for a tvs Jupiter from Dhira motors on EMI scheme, at first they quoted me the initial amount of Rs 7999 and after the loan approval they asked me to pay Rs 14999 so that I cancelled my order due to initial amount difference, wen I asked the showroom to return me the booking amount of Rs 1000 there is no proper response from any of executive even though am having my receipt, I was so dissatisfied, please give me...

Iam a tvs appachi rtr customer since last 1.5 years.bike parts are not available in any showrooms like clutch packing or engin connected bairing.my finance is not completed 1and half year is remaining.please solve my promlem

I have purchased a pept plus scooty on date 16/09/2018. From subash motors jajpur road. Odisha. From the purchasing period my scooty has sarting problem i have given many complain to subash motors he take my scooty n short out the problem. It is for only 2months after that such problems again comes out. When complain about the scooty n do the same the problem is continuing. Now i want to return my scooty. Please give the process or do a permanent solution.
I'm minati sahoo
Laxminagar
Jajpur

Dear i have purchased tvs jupiter bs iv in the july 2017 from lagwal autos hoshiarpur. After completing my free services i purchased amc through lagwal autos hoshiarpur. Now presently i am living in jalandhar and i visited ravi automobiles amritsar road jalandhar. The services person denise the benefits of amc at this services point while the amc book is from company and the person who gave me this amc book told me that you can use this amc book any tvs showroom services center. This time ravi automobiles charges full amount pay service charges while i have already amc book. So kindly advice me how i can get the benefits of amc book at any tvs service center except lagwal autos hoshiarpur.

Hello sir/ ma'am,

My name is ambreen fatema... We have purchased ntorq in yellow colour from port blair (Andaman and nicobar islands) through sai leela motors for around ₹ 84000. We were asked to collect the vehicle after about 10 days from the date of payment. When we went to the showroom to collect our bike, we noticed it had some scratches near the head light, faded colour on 10-12 inches on one side of the bike and rust/ corrosion on the exhaust cover also. Therefore, we brought this to the notice of the sales executive and denied collecting the bike.in response to our complaint about these things, the sales girl said it had arrived in this condition from the manufacturing plant and it's not her mistake. We asked her to let us have a word with the manager so that we can resolve this, but this was completely denied, both in person and over telephone...

After that, it has been more than three days that no effort has been made to inform us about the status of progress on our complaint. The staff at sai leela motors has not contacted us at all... Me and my husband both tried calling on the manager's and showroom's no... Which they don't pick up... Today, the staff at tvs realised that we are not letting the matter go easily and hence blocked our numbers.

This makes me come to the conclusion that tvs customers get all the attention from the staff when the payment is due. But once the money had been received, nobody bothers to even take care of the vehicle till it gets delivered...!!!
We still have not received any communication from the dealer about our bike.
Please note: the money was transferred on 29 sep 18 and delivery was on 11 oct 18 which is still due!!!

Kindly look into the matter. Thanking you for a prompt and proper action in anticipation..!

I bought a new scooty pep + on 14-oct-2018 from susheel tvs, kphb road, hyderabad. They charged me total 57500 rs.in this they have taken 1600 rs as facilitation charges. I was not aware what these charges are. Later i checked and got to know that these charges are illegal and should not be charged to customer. I got to know that in a similar case with hyundai motors, two show rooms cancelled in bengaluru.

They have not given...

I have got cracks in my headlamp at first it was small but now i see a lot of cracks when touched from outside its is smooth as glass but the cracks are visible and looks like its broken im worried, when i asked the dealer about it they say its due to heat created by the bulb, im not satisfied i need a proper explanation why is it happening

Sir. Am ashish verma maine recently apache 160 rtr lee hai jisme suru se hee back wheel me extra heating ki problm aa rahi hai showroom tvs service agents na he bata paa rahe hai or naa hee sahi kr rahe hai mai ek middle class family se hu mere liye itni costly bike effort krna muskil tha but maine tvs compny pe trst krte hue apche bike le lee jisme problm k chalte naa to vo bike sahi kr rahe hai or na hee new bike transfer kr rahe hai bar bar koi bahana bnaker bike wapas kar dete hai sir plss help me 14 day se bike rakkhe hue hai vo log

Dear sir
I have purchased tvs scooty pep+ on 26/09/2018 in lakshmi tvs showroom in bellary, they told that they will give invoice and insurance copy with in two days but they will not gave, they gave only invoice after 10 days and i asked insurance copy and temporary registration number for the same till now i. E 15/10/2018 there is no response from the showroom, if i asked them they are saying cock and bull stories to me. I have paid total amount so that they are doing like this???
They are such a irregular and such a waste customer service from them, if they are like this people don't purchase tvs bikes from them. I am providing the numbers of the show room also[protected] and owner number is [protected].
Regards
K varalakshmi
W/0 ramesh reddy panyam
[protected]

मेरा नाम हेमंत हे ओर मे ग्वालियर का रहने वाला हू ओर मेरा मोबाइल no. [protected] हे। मेने 11 जनवरी 2018 को tvs apache 200 4v रॉयल tvs showroom से खरीदी थी तब से गाड़ी मे क्लच की प्रॉब्लम आ रही हे जब भी बाइक को एक दम से पीअप करते हे तो उसके इनज़न में से आवाज आती हे जेसे क्लच स्लिप हो गयी हो मेने हर सर्विस पर यह प्रॉब्लम बताई पर वो प्रॉब्लम आज तक ठीक नहीं हुई जिसके कारण मेरा एक्सिडेंट होते हुये भी बचा ओर 12'oct 2018 को उसकी क्लच प्लेट भी बेकार हो गयी सर्विस सेंटर वालों ने दूसरी नयी क्लच प्लेट गाड़ी मे डाल दी लेकिन वो प्रॉब्लम नहीं गयी अब आप मेरी हेल्प करे नहीं तो consumer फोरम मे इसकी कंप्लेंट बुक कर रहा हूं।

मेने 11 जनवरी 2018 को TVS Apache 200 4v खरीदी थी तब से गाड़ी मे क्लच की प्रॉब्लम आ रही हे जब भी बाइक को एक दम से पीअप करते हे तो उसके इनज़न में से आवाज आती हे जेसे क्लच स्लिप हो गयी हो मेने हर सर्विस पर यह प्रॉब्लम बताई पर वो प्रॉब्लम आज तक ठीक नहीं हुई जिसके कारण मेरा एक्सिडेंट होते हुये भी बचा ओर 12'Oct 2018 को उसकी क्लच प्लेट भी बेकार हो गयी सर्विस सेंटर वालों ने दूसरी नयी क्लच प्लेट गाड़ी मे डाल दी लेकिन वो प्रॉब्लम नहीं गयी अब आप मेरी हेल्प करे नहीं तो consumer फोरम मे इसकी कंप्लेंट बुक कर रहा हूं।

I was gifted a tvs sport bike. Loved it but it stopped while running at 80kmph and a truck at that speed hit me from the back leading to a critical accident. I have to book a pick up and tow my bike home medical and pick up costed me 4000 rs and i raised complain they just changed a wire and coil and not a complete replacement. I almost died during that accident and these guys didn't replace the adapter.. The bike broke and they asked me to claim it and i did but the insurance did not give replacement for all the parts.. The seat tore due to the accident and the mirror we're i had to buy with money.. Tvs sport bike is not safe and can kill you.. Trust just research all your sold sport bikes 50%have the same issue... Many have paid and replaced.. Since this has cost me so much inconvenience caused i want the company to give me the best and safe bike as a compensation.. Poor customer support at deep tvs..
This is what i get in reply... Shame on u tvs..
Dear jaykumar ji,

With reference to your complaint number 121727 related to tvs sport. As discussed on 04.10.2018 you have claimed your vehicle under accident repair. And replaced all the parts which has cleared by insurance company.

3 parts mirror, seat cover and footrest has not covered in vehicle, as mirror was not available in vehicle, seat cover damage not cover and in footrest only rubber was damage, for that reason only these 3 parts not covered under claim. For any further detail you can contact to insurance company on contact number [protected] (Mr. Darwan)

The bike stopped due to manufacturing error by tvs not the insurance.. I paid the premium for insurance not tvs.

Consumer team: personal please take a tvs sport bike and push it 15-20 km with broken parts and crying all the way no one to help me hands legs injured torn dress still tvs do not have the guts to help their customer with warranty period.. (Damm i need supreme court to stop insurance for vehicles.. Why do i pay and get insurance and they can't fix it...)

Back to point i request to take action. And for this inconvenience i need them to pay me huge so that they can feel the loss and the pain i suffered..

Email: [protected]@gmail.com
Ph. [protected]

Dear sir,
I have bought the vehicle jupiter zx, and the dearship has not given service book.
When i visited the dearship then they are saying that they have given the service book but actually they have not provided me.
In which there is little problem for the service of vehicle.
So i request you to do something has soon as possible.
Th

Thanking you

Tvs showroom rk tvs, meerut, up. Is giving worst service. We have purchased a amc for my scooty. But has lost the bill. Today i went to rk tvs for service. They refused to do service. Why they dont have in their record with registration number and mobile number, are they doing anu fraud?. They asked to again purchase amc. They misbehaved even. They dont provide service after sales.

I asked that please fetch records using my mobile number or scooty registration number. But the staff misbehaved and abused us. I want strict action. Worst experience ever

I got my jupiter serviced last month with no. Of problems.. The speedometer wire was loose so i asked them to tighten it.., during delivery after service they said deflection in speedometer is normal, is it so? I dont agree how can one ride on the speed limit when the needle doesnt show the exact speed u r at.. My scooter was not washed.. Also, after that service the mileage has dropped marketly a full tank gets almost half with limited use till the end of the day and the mechanic says it is normal, the accelerator cable was also a little loose when i gave my scooter in for service and i asked them to fix it but nothing was done, i was just told to take the scooter and go as they were busy doing the other vehicles, as a result after 3 days my accelerator raise got loose and now almost half the throttle is free.. What should i do, rather what can i do.. I also had a quarrel with the supervisor there.. If my scooter is getting serviced isnt it my right to see it while they change the oil.. I ride my jupiter on the buddh circuit every weekend and also am a member in the team gearless club, i promote tvs so much but still the service i get here is not satisfactory.. Chandan and vishal are good people but the staff is questionable for the stuff they are doing.. I will soon sell my jupiter as it is not pleasant and switch to another brand..

Dear tvs,
You launch your tvs apache rtr 200 4v race edition 2.0 long ago in march 2018. Since then this bike is my love at first sight. I m trying to buy this bike from may 2018 by contacting various dealer from jalgaon district of maharashtra state and from chandigarh punjab but the dealers are failed to provide this bike to me. I really frustrated because i planed to buy this bike at least in 2018 diwali but still there is no confirmation or availability of bike. Hope tvs take this complaint seriously.