TVS Motor Company Complaints & Reviews

I have purchased tvs jupiter from d. S. Tvs subhash nagar, near chandervani dehradun on 5th nov. Still we have not received insurance and tool kit till now. They have been committing for next day every time since then. I have not expected this from co. Like tvs. Higly disappointed... Very bad experience.

I have paid money for the above, but not able to ride scooter without insurance. Staff of the dealer is not taking the things seriously.

I have a problem of battery when i purchase a bike.in a 6-7 months the service department is unable to solve the problem. They are changed the battery 2 times. I have already go 20-30 times in a service center but now i had tired and i don't want to go in service center because they are unable to find out the problem because of lack of knowledge of workers of tvs company if now then tvs is unable to solve the problem then i go to consumer court because when i purchase the bike in a initial stage there is a problem.

Sir,
My tvs ntorque bike speedo meter is not working since 1st servicing. I have visited service center regarding the issue in shivam motors jammu. They dont do anything simply saying it's done. Again i have visited ms tvs jammu for same problem. I have done my 2nd servicing @ just 870km running because i have speedometer problem. Ms tvs jammu also not able clear my problem. I have visited 3 times my bike is 3 months old same problem continue from date of purchase very bad service. Poor support very poor. Bike is in warranty. Please provide me new speedometer or clear the problem plz sir

I went for servicing my tvs jupitor zx-disc on dated "[protected]" and after servicing i was facing issues like: fluctuating petrol indicator, avg. Issue, sound issue, low pickup. So. I visited again within a week and still issue has not been resolved then i again visited after calling them so many times on dated "[protected]" after waiting for more than 3 hours after asking the status "satender kumar yadav" who is writing the complaint used bad words and talked very rudely/improperly and at the time of repairing they destroyed the part "near the cluch" where nut bolt has been inserted and they refused to change it. Nobody, is taking responsibility of the destroyed item at the time of servicing and without repairing they delivered me the scooty.
So, if any accident take place with me or anyone who is driving the scooty then dynamic tvs is totally responsible.

It just ridiculous we had purchased a bike from soron kasganj -207403.
We went there to check that bike but they suddenly opened the whole bike without our permission. They do not even think that how they can open a new bike. My concern is that now i cannot run an opened bike. Now i do not want an opened bike. So they need to exchange with same another one.

Contact number :[protected]

I bought TVS Ntorq 2 months ago and I drived it only 1220 kms and it started giving me some serious problems like annoying uneven sound from silencer and foot rest and also from engine. I visited service centre and they said that they cannot solve this issue. I bought TVS vehicle because I was having trust on TVS but now I'm helpless..

Sir i bought tvs apache 2004v abs version in vvk motors mariyappana palya bangalore but it has some gear shifting sound like tappet sound while shifting gears and the petrol tank cap is not fitted properly and the water is going inside the cap and the service center guys are not solving the problem and i want you to assist some other service center to solve this problem

Sir i yesterday buy an tvs zest 110 scooter in sakthisaradha tvs in coimbatore avinashi road branch they told that they ill give helmet but they dont give and also while taking delivery their is only 200 ml petrol in the tank the person named basha in sales treat me like anything because i am poor and also an auto driver the vehicle is not even clean pls take step please take this letter as an kind obligation and resolve it my ph no[protected] thank u sirs

Pathetic as usual Worst service provided by TVs again took my bike for maintaince next think I know they have given me a huge bill to pay for her they have not done no maintaince work was done I would clears make it out no change in breaks oil or battery like very basic think which u get to know once your bike has undergone maintenance but nope TVs doesn't know how it's done I guess

As i brought TVS sctooy zest on April 2018...once i drive the bike on ups and downs the bike Rim will get bend..this this the third time i face this problem..I'm Travelling to thiruvallur high way daily...And mileage is not statisfy

Sir i have already complained once about getting defective bike i bought tvs apache 2004v abs on vvk motors mariyappanapalya bangalore the gear shifter makes noise while shifting gear and the petrol cap is not fitting properly when it rain water goes inside the cap so many times i went to showroom they are not fixing it properly and they are damaging the bike scratching these vvk motor guys are useless i want some other service center to assist and to solve the problem

On 13.11.2016, i purchased a motor vehicle from the dealership (Nirman tvs, ring road, lucknow, apache 160 model 2016, registration bearing no. Up 32 hk 5408). Unfortunately, the vehicle has not been satisfactory since beginning, the vehicle having problem in engine and an irritating sound was generated from the engine of the vehicle, despite various servicing and reminders they assured every time that this problem will be resolved but from the engine of the vehicle same sound is generating and it is increasing day by day 'mechanic inspected my vehicle and agreed to fix the problem under warranty, however, when i collected the vehicle and started using it again, the problem was remain same’.
I rely on my bike. It is also pertinent to inform you that the behaviour of tvs nirman, ring road lucknow is very bad toward me, the mechanics as well as manager including staff members they are not cooperating at all, when i met the manger and told about the vehicle problem neither he took any action nor assured me that they will resolve the problem and all the staff members are ignoring me and they did not ready to listen my complaint and they are doing deficiency in service. On 15.10.2018 i visited tvs nirman and told him about engine sound problem the assured me to resolve the problem within 2 days and the kept my bike for two days. After that when i came to collect my vehicle the told me that you have not done your servicing with authorized center, i told him my bike was not in lucknow and i have serviced my bike with time to time, but they refuse to fixed the engine problem within warranty. I sent an email to higher authority of tvs they have conversation with me on telephonically as well as through email their excuse was same that you have not done your servicing with authorized center so we cannot fixed it engine problem under warranty.in view of the above it is most respectfully prayed that kindly look into the matter and provide appropriate response.

Dear sir/ madam,

Since 10 years, i am the dedicated customer of service centres of tvs. I am holding a tvs and i have given the my tvs vehicle peptide (Ka 0880), to my nearest service centre located opposite to meenakshi theatre, avadi, chennai, as i am serving in indian navy as lieutenant commander in avadi.. Initially, i was told that the service charge is rs.850. Later i was told over the phone that the coil need to be changed. Now the bill is rs. 2700. I agreed for coil change and other parts are working fine. Still they charged me rs. 2700. I am unable to agree this. Psc help me by intervening with the concerned authorities. I couldn't agree to pay for the spare parts which has been changed by the said service centre without any necessity on thier own. Thank you sir/ madam.

We bought tvs ntorq 125-disc top frost on 26 october 2018 invoice no.1971 and its front part including headlights and some sorrounding region has been damaged. But as it was still in warranty period, we requested the replacement of the damaged parts. We bought it from laxmi service station ludhiana but the moga tvs agency doesn't response properly. The moga agency members told us to come again after 5 days. This is duely unprofessional. Kindly response back immediately...

I’ve purchased apache rtr 160 4v couple of months ago... After 2 servicing bike started vibrating while i was riding at a the started and making lots of noises. Went to service center 4 times but no one could possibly resolve my issue. Service center was located at attapur, pillar.108, hyd-500048. Can someone please resolve this asap.

I ffeel like destroying bike or putting it into fire and claming insurance for that and purchase another bike. This is totally not acceptable. Utter non-sense cheap customer service. If someone from tvs can contact me then that would be nice of them asap

I had purchased tvs ntorq on 24 may, 2018 from mangalore motrax dealer.

Immediately within few days from purchase we noticed starting problem especially when vehicle was not started for a day. The next day vehicle denies to start on self start and we end up struggling with kick start (Multiple attempts)

When this issue was reported during first service to service technician they reported saying this issue was addressed. However this issued poped up immediate next day morning.

Again during second service this issue was flagged, but this issue is not addressed yet.

Till date this issue is seen almost alternate days. Would request to you to check this problem on priority. Expecting a quick resolution.

Regards,
Sudesh

I bought a new ntorq 1 month before & there is very disturbing & annoying noise coming out of my engine. After servicing & getting it fixed from authorized service centre it is still as it is.
This is very disappointing thing that i had not expected from this brand.
I will never ever buy a tvs bike in future...

My contact number is [protected].

Help me to get it resolved.

Thanks,
Danish farhan (New delhi)

Hi this is manish
Today morning exactly at 9:45 i gave my vehicle for servicing it's 6:00 pm when call was been made regarding the proceedings i wasn't informed clearly regarding the status of my vehicle he said he would call me then after 45 minutes when i called he hasn't picked up my call.
Later he says that nothing has been done yet and he wants me to bring the vehicle tomarrrow
Important issues
1) silencer problem not done
2) tyres to be changed not done

Morning he said me the cost of tyre is around 1800 but as per online websites as well as mrp it's cost is around 950-1200

Vijaylaxmi showroom, hubli

I have bought a new tvs jupiter basic model in september. Dealer has charged rs. 70895 approx including insurance, registration and essential spares. But they didn't provide me any bill/invoice except a hand written bill. Next the letters jupiter on the vehicle are not properly sticked and felldown somewhere while riding. Up on asking dealer told us to arrange the letters and do it properly which is not done properly. On the day of first service also they didn't react properly and does scratches to our vehicle. Customer service is very pathetic. I wont suggest anybody to buy a vehicle at vijay tvs if the didn't rectify my problems.

I got my scotty's first service done 01nov18 from tv's service centre rajapuri (Dynamic motors pvt. Ltd). They did the worst possible service ever. At the time of service i told their head that there is a problem with the pickup. I thought i will b good after first service, bt after first service i found that the brand new jupiter's condition is more worst now. Beacuse after service the scooty is not taking self start after end no of try it will start after kick's and that to scooty will keep on getting off again n again. Still there is problem with pickup and there is a weird sound if speed go up by 20km/hr.

When i took scooty to the service centre they guy over there told me we can't do anything today we have lots of other pending services to be done and now the service centre is close for next 4 days. Such a unprofessional n bad service.