TVS Motor Company Complaints & Reviews

My tvs jupiter i not working i am taking it to customer care every day
They make my scooty all right but when i take it any where it stops working.
I want my scooty be all right. Please send someone to my home. I am not able to take it to service centre.
Phone no -[protected]
Address is 44 purana ram nagar orai (Jalaun)
Please send someone very quickly

Bought this bike in November 2015 in Haryana from bulland motors Gurgaon.After the first service the bike is producing weird noise near engine and front disc. I asked the service guy to repair it but no result it's been 3 services since then but every time noise is getting louder.I am really disappointed with the service. Please take appropriate action otherwise I will have to register a complaint in consumer court. No body is listening in Service centre.

My name is navee kumar and i purchase a tvs sport (White blue) from s. K jain motores. Today i came to service of my bike in agency and share problem with tvs team that my bike tyres is leakage and mechanic was agree and provide me a letter to check that but unfortunately engineer was not there and ask me to come om monday. I am so upset that my newly bike tyres are leaking and engineer is not available so i am not feeling better for this service.
Mobile no [protected]
My id is naveen. [protected]@gmail.com

I purchased star city plus during february from versha motors, vanuvampet, madipakkam. From the date on which i purchased the vehicle it is giving ttroble. Eg. Starting problem, in riding more than 30 kms. Turned up to the company a number of times. The sales coy. Versha motors always turning their deaf air to me and no response was given to my number of visit. No responsible person is meeting me. Finally as the vehicle is not road worthy, i have admitted the vehicle on 3rd morning with the promise to take delivery on 4th june. It was not delivered on the said date and my repeated request ended in vain. The service adviser one thiru ragavan gave vague replyreply to my request. Finqally it is understand thqat they people are unable to attend the problem and the actual problem is unexplained
It is therefore requesfed that the vehicle may please be replace by a ne one since being the seneor citizen cannot run the problematic vehicle

I bought tvs Jupiter on 24/06/2016, the basics of it give me more average than activate. As advertised ment of company jupiter give 62km average. So I bought it, but still i not got this average. On the every service I complain delar about it, but I not got more of 50 in delar explanation.
Naw what i do?
Go for consumer Forum or?
Last service before it's give me just 35km/lit.

Sub:- smart card / r. C. Book not received.
Ref:- tvs wego registration no wb24af6304.

I suman nag roy have bought a two wheeler tvs wego (Registration no. Wb 24 af6304) on 14th aug, 2015 from shaw tvs sub delear, name shaw auto centre, 108/110 b. T. Road, kolkata 700108 (I. S. I. Bus stop) area dunlop & it has been registered at barackpore rto on 15.09.2015. But still i have not received my smart card / r. C. Book. I visited & phoned several time to the showroom, but they give me different excuses time to time like smart card is not available at barackpore rto / puja vacation offciers are not available, the last one is all officers are busy for election duty. Last saturday that is 28/05/2016 i have visited shaw tvs main delear, titagarh on their request to short out (I have write a letter to arto for not received the smart card) the problem & they have taken seven days, but still i have not received any positive reply from their end. As per government vehicle act the smart card / r. C. Book should be delivered within 45 days to 60 days to the owner of the vehicle after registration date. Then why they don't give the same to me, already it has been delay more that eight months...
Also i have complaint to your head office on 18.05.2016 vide call ref no. 40411 & your customer care department also update to me the problem will be shorted out within seven working days... Which is completed...
Kindly look into the matter urgently.

Thanks
Suman nag roy
Ponne no.[protected]
145/a ashokegarh east
Dunlop
Kolkata - 700108.

Respected sir/m'am
I have bought tvs jupiter on 14th april 2016 from sadichha auto bambawade taluka shahuwadi dist kolhapur. It's time for 1st servicing. I had gone to your ratnagiri tvs service centre at trp (Ktm) which address was told by same dealer when i had told that i am going to use that jupiter at ratnagiri. But i learnt that ratnagiri tvs sevrice centre is not authorised now and stopped giving free services. While buying jupiter if dealer had cleared about it i can buy another bike instead of jupiter.
Another thing is your this dealer is not paying attention towards our problems. 2 months will pass on this 14th june 2016, till haven't number and passing procedure. It's total cheating me.
Kindly pay attention towards this problems and please sort out it early.
Yours faithfully
Amruta kumbhar

I gave my apache rtr 180 for service n i was there only whole time ... First of all poor staff .. Got no manners to talk and staff keeps abusing and the manager no help being provided by him.. Ok after standin 3 hours finally my bike. Rdy...then staff lady came to me and said to pay bill...gave me rough slip to pay amount 1030 rs. I asked for bill ..to the counter. He said to go ask lady there ok np i went there lady said go ask manager ok i went therr n asked him he said due to some reason we cannot provide u bill. There staff everyone behaviour poor. Is that a customer satisfaction or you give ur customers pain? After getting rdy i took my bike n lefted from there .. I nearly got accident my bike stopped .. I was half way home not getting start givin jerks ... Took my bike walkin.. Is that a customer satisfaction? No responsibilty of them to test bike and hand over to customers? I dont know if any action wud be taken or you respect ur customers but its my duty to tell what problems i faced.. Thankyou

I completed 4 th free servicing of my jupiter vehicle bearing a no. TS 02 EH 6970 on the date: 01/05.2016. But, at the work shop, they hadn't inspect the vehicle properly and they even didn't clean the electric plug and caburator properly.so, it is not running properly and frequently stops on the road and didn't get start for a long time.we consulted a private mechanic to solve the problem which was accuring frequently amidst of the road.most of the TVS bikes riders are women, they are unable to solve the problem when it suddenly stops on the road. so, i request you to take proper measures not to happen this kind of improper service again.
note; i called adarsha TVS show room work shop at 9.25 on the date 03/06/2016 to register a complaint, but nobody is lifting the phone.

I purchased TVS STAR City+ from Priyanka TVS at Panvel Navi Mumbai on 20th August 2015.

After 2 month they give me RTO passing receipt with bike no MH46 AQ5732, after 2 month when I not received the RC Book then I visited to RTO office and come to know that dealer has not made the payment of road tax.

Then I went to dealer office, Priyanka TVS told me that they will solve the matter and will arrange RTO passing again.
Regularly I am visiting to their office in Panvel but they people are not responding saying that you use the bike and will arrange the RTO paper when it will be available.
I am doing followup with them form last 9 month for RTO passing paper, Because of this issue I am not able to use my bike.

I hope that TVS Motor team will help me to solve the issue.

Thank you.

With Regards,
Sheopratap Singh
Mob +91 [protected]

Hi

Today my TVS Wego given for service to Ms Lakshmi TVS OMR Okiyyampet.
Service center taken my service coupon and got reply on noon and my 5th service already availed it should be charged .
I have not yet serviced and availed 5th service . I have a few queries on that .

My vehicle on 12 th month only how would claimed before 12 th month 5 th service

I have a service coupon with me without coupon how would taken 5th service .

It really hurting me for that reason service center not service my vehicle.
My number [protected]

I request your attention to resolve my issue since vehicle required on my daily activities and mean time not ready to pay the service charge as having 5th service free .
Thanks .

Respected sir/madam,
I have received mail which i am forwarding...Indicating the interview call from your company mail : [protected]@tvsmotor.com. But it's source ip is not from your organization... I think its fraud mail.. Can you please check the details regarding that... Please help me...

Thanks & regards,
Santosh more
Phn no : +91-[protected]

Mail content :
- forwarded message —
From: tvs motor company limited [tvs]
Date: tue, may 31, 2016 at 10:00 am
Subject: interview letter.
To:


To,


Dear job seeker,


Your cv received from www.gorightjob.com, it's short-listed in our company for engineering department. With reference to your email regarding the job of engineering, i am happy to inform you 31/05/2016 and 01/06/2016 at our head office or regional office. Our opening's in manufacturing or, production, designing, quality, billing and planning department.

Information of interview.

Technical interview : 31.05.16 to 01.06.16 [telephonic or, walking round ]

Hr interview : 31.05.16 to with in weak [only walking interview]

I have attaching the schedule of the interview and the documents that you need to bring along with you. If you have any questions before you arrive, please contact me at this number: [protected]

1. G-154, post box no. 4, harita hosur, tamil nadu, 635109.
2. Gujarat ambuja complex, jhotwara industrial area, jhotwara, jhotwara, jaipur, rajasthan 302012.
3. Plot 165, kawade wasti, wagholi pune, maharashtra 412207.
4. 16th main rd koramangala 3 block, koramangala bengaluru, karnataka 560034.
5. K-23, ist floor, lajpat nagar, part ii, new delhi - 110024.
6. Village bhatian, bharatgarh road, teh. Nalagarh, dist. Solan, himachal pradesh - 174101.
7. Tvs motor company, jayalakshmi estates v floor 8, haddows road chennai - 600006.
8. Post box no.1 byathahalli village, kadakola post mysore - 571311.


Thank you.

Hr department.

Ms. Suman sinha.

Tvs motor company limited.

Tvs motor company is the third largest two-wheeler manufacturer in india and one among the top ten in the world, with annual turnover of more than usd 1.4 billion in[protected], and is the flagship company of the, usd 7.29 billion, tvs group.
The business ranges across automobile component manufacturing, components distribution, manufacturing of powered two-wheelers, computer peripherals, financial services, contract manufacturing services and software development.
Tvs motor company ltd (Tvs motor), member of the tvs group, is the largest company of the group in terms of size and turnover. Tvs was established by t. V. Sundaram iyengar. Sundram iyengar was born in 1877 in thirukkurungudi in the tirunelveli district of madras presidency, british india. He began with madurai's first bus service in 1911 and founded t. V. Sundaram iyengar and sons limited, a company that consolidated its presence in the transportation business with a large fleet of trucks and buses under the name of southern roadways limited. When he died in 1955 his sons took the company ahead with several forays in the automobile sector, including finance, insurance, manufacture of two-wheelers, tyres and components. The group has managed to run 33 companies that account for a combined turnover of nearly $3 billion.

Early years

Sundaram clayton, then the flagship company, was founded in 1962 in collaboration with clayton dewandre holdings, united kingdom. It manufactured brakes, exhausts, compressors and various other automotive parts. The company set up a plant at hosur in 1978 to manufacture mopeds as part of a new division. A technical collaboration with the japanese auto giant resulted in the joint-venture ind suzuki limited in 1982 between sundaram clayton ltd and suzuki motor corporation. Commercial production of motorcycles began in 1984.

Suzuki relationship

Tvs and suzuki shared a 19-year-long relationship that was aimed at technology transfer to enable design and manufacture of two-wheelers specifically for the indian market. Rechristened tvs-suzuki, the company brought out several models such as the suzuki samurai, suzuki shogun and suzuki fiero. Differences in opinion on how to run the join venture eventually led to the partners going their separate ways in 2001 with the company being renamed tvs motor, relinquishing rights to use the suzuki name. There was also a 30 month moratorium period during which suzuki promised not to enter the indian market with competing two-wheelers. The company also got over a period of labour unrest that required chairman venu srinivasan to take tough measures to resurrect a company that was in a state of turmoil. He would go on to invest in new technology, nurture in-house design, and implement toyota-style quality programs.

Recent

Tvs also competes in the auto rickshaw segment

Over the years tvs motor has grown to be the largest in the group, both in terms of size and turnover, with four state of the artmanufacturing plants in hosur, mysore and nalagarh in india and karawang in indonesia. Tvs motor is credited with many innovations in the indian automobile industry, notable among them being the introduction of india's first two-seater moped, the tvs 50cc. The company became the leader in its category of sub 100 cc mopeds, having sold 7 million units. It also introduced the tvs scooty, which is india's second largest brand in the scooterette segment. The tvs jive launched in november 2009 became india's first clutch-free motorbike aimed at a stress-free rider experience while the unisex scooter tvs wego is targeted at urban couples, featuring body-balance technology for easier handling. On 1 june 2012, tvs motors reported a dip of 5% in its total sales for may 2012.In july 2012, tvs motors and bmw motorrad were reported to be in talks for technology sharing. On 8 april 2013, bmw motorrad and tvs motor company signed a cooperation agreement with the aim to develop and produce motorcycles in the segment below 500cc.

In july 2013, tvs motor announced plans to construct a motorcycle assembly plant in uganda and to introduce two new models suited to the east african environment. The new plant is expected to become operational in 2014

Hi team, in pune sangvi your subdealer name teerth motor owner name is Sachin Jindal is doing the mental Harsement of the customer. Already when activa was booked Jupiter was given and also he is not giving the papers of Jupiter on time. For processing it takes 12-15 days and still it has been month still papers are not given.

Pls do cancel the dealership of hin

When i buyed a scooty pep+ it was working good but after one year it has lots of problem i am facing. Tvs serving is not satisfactory i came to vickey tvs in darbhanga no response where taken i was very upsat...please check all reveiw about scooty and service centre...
Vicky tvs doesnt shows any coustmers support .vicky tvs is destroying your company it has lots of problem.so please look after that and call me [protected]

I Registered Naukri for my jobs. One day i receive a call In that call "We are talking from TVS Company we selected you for our marketing role... "
2 days after i receive a call " We need to give advance for our new branch in erode. so i put money to your account then you go and produce the advance amount. i received money and produce to the person who they said..
2 days after i call to him for need to know the details of my role. but the mobile number was Switched off and Not Reachable...
[protected]
[protected]

Sir, i had purchased tvs jupiter from priyanka motors, panvel (410206) on 18 feb 2014. Till now dated 30 may 2016 i have not received legal registration documents of vehicle from priyanka motors. Details: purchaser: nilesh b chaudhari purchase date: 18 feb 2014 engine number: 77717 chasis no: 85725 sales person: mr. Mhatre i cannot use the vehicle on road without legal documents due to which i am unable to service my vehicle since 20 months. Please resolve my issue. Regards nilesh [protected]

I've taken my tvs jupiter to the the shelar tvs service center, balaji nagar, pune on 29-may. There i've been charged for 'oil supplement' along with 'consumable' and 'engine oil'.
I've seen, at few other tvs authorized service stations (Like one in bibwewadi, pune), this 'oil supplement' is not part of servicing and also not taken into bill.
Is this oil supplement is mandatory?
Why shelar tvs is by default adding this item and charging to every person who is coming for free servicing.
Also, as per 'free service coupon', labor charges are free but still amount of rs. 50 is taken under the heading 'consumable'.? Along with vat, service tax, and sbc on all the above mentioned items.
Request you to look into this matter and update.

Thanks

Sir,
Some few year back, i bought a tvs jupiter scooter from a dealer named vijay tvs, chidambaram. At the time of purchase, they promised proper support from their side. Last week, crankshaft of my scooter made trouble so they insisted to change it... We expected the service centre to bear the cost of the component as it was an internal failure. Plse note it all happened within the warranty period.. Finally they accepted to bear the cost but they are not delivering the scooter on time and saying that component is out of stock... It's been 11 days from now... No sign of delivering the scooter... Why tvs company is taking too long to deliver a single crankshaft to its authorised service centre... As they claim tvs company delivers spare parts to us very late... Very sad about this matter...

Hi my name is Ajith and i have purchased a tvs starcity + and its about 3 months old i have done 3 free services now and each time i need to come back for some or the other complaint and iam really not happy of the electric items in the vehicle as they keep giving me problem. Each time i service the vehicle indecater buzzer, break light etc won't work properly. Iam really not happy because of this...

Tvs star city +110 es mwl black + red,
From day one i have issue regarding rear suspension and wheel allignment.
I have visited at tvs service station (Kalamkar motors, hadapsar, pune).
But i got very poor and bad response.
It is less than a year from purchase date. Vehicle is under warranty period.
Still i have told to claim this issue under insurance claim by the service provider. If it is manufacturing defect, who is responsible??? Why should i put this issue under insurance claim???

I have purchased this vehicle because of the name of "tvs".
But sorry to say, "your distributor and service provider doesn't care about your name."

If you care about your name and reputation in market, i hope you will take some serious action.

Following are my details
Name - sandeep babanrao merukar
Address - saswad, tal _ purandar, dist - pune.
Mo - +91 [protected] / [protected]

Vehicle details
Vehicle no - mh12 mg 5589