TVS Motor Company Complaints & Reviews

Tvs Motor Company — FI PROBLEM, POOR SERVICE

My vehicle Apache RTR FI - Jan'09 model is having lot of problems, the service also not upto the mark in RAMKAY showroom, Adyar Chennai. Having put lot of money in purchasing this vehicle, i'm not happy with the service and response provided by the showroom dealers.

Tvs Motor Company — non availability of tvs scooty pep headlight wiring in haridwar

non availability of tvs scooty pep head light wiring in haridwar uttarakhand

My self KrishnaKumar having TVS Apache 2008 modle from last 2 month i am facing problem with my back wheel which is been sleping one side . And I have been given My bike to your service centre's (1) Vashi TVS Kapoor service centre & Chembur Amma service centre.
So please do the needfull to me . Thank you

Unpleasant experience with the New Scooty Streak

Dear Sir,

We bought a New Scooty Streak on Mar-26-2009. Initially the vehicle sound from the silencer was nasty. The vehicle didn’t move smoothly like a new one. Before the 1st service the vehicle switched off completely and oil spilling happened near the rear wheel. I physically toed the vehicle to the dealer from my home which is 6kms away from the dealer as they didn’t support me well at that time. The vehicle was not smooth while driving even after the 1st service. After continuous visits to the Dealer they have done winding / tuning in the engine, cleaned the carburetor and replaced the silencer and some other changes. Carburetor was cleaned for the 2nd time after the 1st service. I wonder why these repairs required for a brand new vehicle.

All this happened before completing 550 kms drive. Within this duration I have atleast visited the dealer for about 10times to rectify the problem. After replacing the silencer and tuning up the engine and other changes, now the vehicle is having few other problems like starting trouble and uneasiness while driving.

Due to my repeated requests and follow-ups with the dealer, they gave the mobile no of Mr. Sathish, Territory Manager of TVS Chennai in-turn he redirected me to Mr. Velmurugan, Service Manager of TVS Chennai. According to Mr. Velmurugan’s advice Mr. Vignesh, Service engineer of your team checked the vehicle and confirmed that presently he could not find any problems in it. Actually the current problems like starting trouble and uneasiness in driving not happens frequently.

Hence Mr.Velmurugan confirmed me that TVS will take care of my vehicle and he is ready to help me at any time during the warranty period. But now the performance of the vehicle is absolutely like a used one.

I wish to quote something for your update. Initially when I visited Sathya Motors, their sales rep Mr. Arasakumar, promised me to give a reasonable discount for cash purchase and some accessories. But at the time of sale he refused to give the discount or anything as this is a new model! If TVS or their dealer cannot give any discount for a vehicle and be rigid in pricing, then you should deliver a trouble free vehicle to the customer.

How did this vehicle slipped from your quality control team and reached the dealer with manufacturing deffects. How an authorised dealer could not check and deliver the vehicle to customer? Why the dealer charged me for vehicle handling? Is this the value TVS adds for customers by cosy and attractive TV commercials, press ads etc?


Misunderstanding happened between me and my wife just because of this vehicle as she was demanding “Bajaj Krystal”. For some reason I was attracted with Scooty Streak and I convinced her for the same. Now we are overloaded with mental torture of the vehicle’s performance.
I bought this vehicle to gift my wife on our 10th wedding day. My daughter named the new Scooty Streak as “Anjali” and we took this home as our new family member. But till now, we never had the happiness of the vehicle. Sir, everything went in vain after spending Rs.42, 000/- in cash and we gained a major trouble, pain and mental torture.

I am awaiting a favourable reply from your team in another couple of days. Hence it forces me to go for Consumer Council Court for the injustice happened to me.


Quick Reference -
Vehicle >>> Scooty Streak – Mauve
Vehicle Reg No.>>> TN 22 BV 1258
Vehicle Registered Name >>> Sangeetha .K.P
Frame No >>> MD626DG3592C22139
Engine No >>> OG3C92798063
Dealer Sathya Motors, Tambaram Sanatorium

Thank you,
Prasad
[protected]

Tvs Motor Company — Vibration while riding my apache fi

I bought apache rtr 160 fi before 2 months :) while riding the bike above 60 the front part of the bike got vibrates heavily:)

TVS SCOOTY purchased on 25.6.2007 .from lotus agencies coimbatore. Invoice no 54914. on the month
of june when I removed the scooter from the stsnd and when i drove it only for about 25 feet the front wheel
collapsed and I ALMOST fell down in the middle of the road. Luckily there was no vehicle passing by in front of me or from behind. Just imagine what would have happned to me in case there were any vehicles on either directions. I left the vehicle for repair and also got it repairec through insurance. But the problem still exists.While riding if the wehicle moves over a small pit or a speed breaker the action of the shock absorber.
is not effective. I hear only a thud noise. I am sure that thefront fork assembly would break any time which
was replaced on12.7.2009.vide invoice no 3506057 dated 31.7.2009. In this condition how can I ride the
vehicle confidently.What will happen IF IT WOULD BREAK IN THE MIDDLE OF THE ROAD IN A BUSY
TRAFFIC. Just imagine. What is the reply from the management.

I purchased TVS Flame 125CC with drum brake in the month of October 2008 and since then I am facing problems though it is almost a year and I ride this vehicle just 7000 Kms so far.

Two months back the vehicle underwent major changes, i.e. the cylinder and piston kit was replaced with Flame SR - 125CC's kit for better pick-up and average but after this replacement the condition of the vehicle became worst and even after several visits the condition is standstill, neither their Head Office nor Regional Office located in Delhi is now taking any interest to solve this issue.

Though TVS Motor Company claim that a proper training is given to the engineers working at their showroom but I feel that either they (Co.) do not give proper training or give just tips to the engineers due to which company earns but consumer loose their hardearned money.

I wrote various mails to the Head Office of TVS Motor but I have not received any feedback so far, so now I am planning to take legal action against TVS Motor Company.

sir
I have purchaged one tvs dot mateix printer (msp240 classic). this printer did not print the paper
properly .so please solved my problems immediatly


santosh jakhmola
[protected]
[protected]
BHATT MOTOR
KOTDWAR

I agree with the complaints of TVS Streak. I have also purchased one in Hyderabad's M/s. Shanti Motors. From the day one at the time of fitting out the vechicle for the delivery i found fault with the throttle handle and i had to beg them for the replacment. The show room people says it is minor it will get adjusted on its own. How can they say that when a customer is spending 43000 rupees in cash and compromise on the quality? after delivery the vehicle started stopping on its own at the "signals" and whenever we slow down. This resulted in bumping some one from behind some times, by gods grace nothing major occured.

Later, during the the first Free service, i have reported the above problem for which service station people said it will be fixed. I have taken the delivery of the vehicle in the evening and went on the road and found the dipper switch is not functioning. When i took it to service station, they simply say its a minor problem which means we have to live with it though its brand new vehicle. After again requesting repeatedly they agreed to replace the switch and demanded me to pay for it saying it is not covered in the warranty though its a brand new vehicle and under warranty.

One more problem i observed is "the mis firing" while the riding. It is mis firing and stopping on the middle of the road when ever i slow down. One fine day it did not even start. When it is taken to the service station, it is found that the Spark plug is gone and need to replace. Again i had pay for it thought the vehicle is under warranty and service book - terms conditions say the spared and not covered under warranty - this is a lessor for people like me that we have to read the terms and conditions of the service book before buying vehicle. However, we have not agreed to those terms whcih are printed on their service booklet which are purely in their favor. The spared/all should covered under warranty at least.

So, after replacement of the spark plug, again the misfiring is on and i am sure in a few days again i need to replace the spark plug and pay for it though it is under warranty.

I have intimated my problem seeking help/feedback on sending email to "ao.[protected]@tvsmotor.co.om" but there is no reponce till date. I have sent several reminders but in vein.

Help need please.

can you tell me where is the service center in delhi for servicing of tvsstreak.. near by shalimar bagh..?

regards

Richa

Tvs Motor Company — non availability of CDI of Fiero F2

i own tvs fiero f2 2003 model.its CDI is not working from last 10 days.and i am not getting it from anywhere.

Dear Sir, I purchased Apache RTR in october 2007 on dhan teras. All the services I had taken, each time it was from tvs service center in my home town (Delhi Road- Saharanpur). I am highly satisfied with the TVS Moter Byke. But the problem is that, I am very much disappointed with the services of local service centers in Saharanpur. There were some problems in my byke in the very beginning, I asked them to get repaired the same, but these problems could not be resolved. Due to this I am still suffering these problems. The staff of TVS servicec center, all of them have very rude behaviour. They dont even talk properly with customers. In regard to this, I am assuring that I will never recommend anybody to go for TVS Moter Byke. In my company all o[censored]s have byke from TVS Moters only. If you do something good about your services, then it will be much better otherwise you will be loosing your valuable customers. I need your favour in regard to the services. That will even help you in retaining the other customers who are fed up with the services.
Pawan Kumar Tiwari
Saharanpur-247001
+[protected]

Dear sir,
i am kuldeep singh chauhan from haridwar. sir, i have purchased a TVS Apache RTR160FI on dated 22April2009 from NEW SATNAM TVS agency Roorkee . After one month my bike is suddenly one side full damaged in an accident. then after i was changed whole body of my bike. But at that time some body parts is not avilable like pingal in that showroom where i was changed the body. i have already ordered the parts before 3 months and there is no response comes on this order on behalf of your company. So i requst to you to take the immediate action to provide me the parts of my bike in that showroom.

i inform you that the service and the staff in above showroom is very bad.


jaydeep singh chauhan, mobile no. [protected], haridwar(uttrakhand) Bike no. UK08P 1015

Dear Sir,

I have booked Apache RTR 160 but the showroom people wants to pay a PDI charges and compelsory buy a acessories from them otherwise they will not give the vehicle they are saying.
And one more thing the GM of Sona Motors, Mysore he very arrogent and indiscplened person he was telling that Sona Motors is his showroom what he was saying we want to do and buy all those thing what he saying otherwise he will not give the vehicle. I want to cancel the vehicle but the sales person Mr. Ravill convinced me and ask apology thats why i am buying the vehicle. Please take action on that GM of Sona Motors, Mysore.

Thanking You.

TVS AUTOMOBILES — customer negligence

I have been trying to contact the TVS main Office but there is no information available regarding this. I am a VERY UNSATISFIED CUSTOMER of TVS.
I have purchased the RTR 160 Yellow Apache, double disk from A. K. Automobiles, Kirtinagar Shahadra, Delhi on 20th September 2009 and still have not received my RC till date. I have contacted them every week since the purchase of my bike for the RC and the number as well. I received the number in 25 days!! Due to which the bike was parked at my house for over 2 weeks!!
As far as the RC is concerned as I mentioned above I have been calling every week and the personel there tell me to come to their office either a saturday or a sunday of that week and when I go there they tell me that I will have to wait for another week, so I have been going to their office every week since the purchase of the bike.
I purchased the bike from TVS due to their image but now will suggest against using the services of TVS as they are tardy, time consuming, irresponsible and bothersome.

im puchase star city bike but 2months 5 times engne complain so im obsite in file case in cort i meet cort


Ramanathapuram (anbu tvs delars)

my contact [protected]

Hi,

Recently I have given My TVS Sccoty for servicing at TVS MDH center, Masab Tank and was very much disappointed with the service.

After reporting the problems faced, Except for the Oil change and and Cleaning, nothing was done apart from that.

Even the brakes were not tightened which would have resulted in some serious Accident.

Who is responsible if I would have met with an Major accident?

This clearly shows the lack of negligence and the kind of poor service being provided to the customer at your service center.

Is this the service you are providing to the customer?If this continues customers would never opt to give their bikes at your service center.

it doesnt mean that if free service coupons are use for only oil change and water wash then giving the free coupons are waste.

Plz rectify the problem from every service center and give good service to the customer.

From,
P.Nanda Vardhan
Ph:[protected]

hi
i got fed up with Sriharimotors TVS service centre opposit toforum mall, Hosur road, Bangalore. not only myself all my friends(working n NIMHANS as a doctors) who gave vehicle for servicing both geared and non geared vehicles.........TVS as a company sucks.all r very irresponsiple..and even they are telling parts are not coming from company...they misusing our vehicle also...as already somebody mentioned.............charges are more for servicing but after servicing vehicle problems are increasing instead of decreasing.......
please friends b very careful while giving the vehicle for serving ...especially in TVS showroom worsen than all other companies.....................
even i dont know whom to complain..is there anyway to give complain to consumer court???????

Tvs Motor Company — parts not available

This is my complaint regarding the elf of TVS Apache RTR 160. Its self is not working and when i go for the change and which is within warranty the self is not available in workshop of TVS from last 3 weeks whenever i go for this they only replied that its come within 4-5 days but i still waiting for that. The call is also come to me from pune of service executive he asked me all about my vehicle and he also said that i will see all the stock near all the dealers but there is no reply from TVS . In this way i suffer from the such type of problem and i always kick out the bykr for start and faces too much problem on signals and all..,.,.

Tvs Motor Company — Service

no response to the customer...., and not delivering in time...., i gave my 160RTR in TVS showroom they r saying not completed..., they r unable to do even 15 bikes per day..., please take action..., so many people are suffering with this problem.....,

Not only the Appache. No service is good in SATHYA MOTORS.
Dear Friends and ALL,

I Advice you not to purchase any TVS Bikes if you bought dont take it to service at SATHYA MOTORS, Chrompet.
They have very Poor Customer service and Bike Service. They are Good only is Stealing our spares.
Beware of your battery, and other spares. I saw more than three customers are complainting about their Batteries in Sathya motors.

For me my bike was only 1yr old i replaced my disk pad for my flame spending more than 400rs. now Totally by disk was gone.
now no disk brake is in working my bike.

In another TVS service center For my sis scooty, i said a problem in engine in 2nd Free service itself. they serviced poor and took her scooty pep again after a month a they get 3rd Free service coupon from her to reservice and the repeted the same after a month and also got her 4th Free service coupon after all Free service the problem presist and when we took the scooty pep back to them they inspect the bike and said engine was damaged and they ask for a huge amount to fix more than 3000 when the bike in only 8 months old. even after servicing by paying 3000 the problem repeated again after a couple of month and when we asked they asked us to replace the engine with cost halfth of the price of the bike and they refused to claim the warranty for engine. so we take the scooty pep to a loacl mechanic in our locality he fixed the scooty for just 800rs.

You can find their mistakes by taking your bike to any other service center but not at there. TVS Service centers never accept their mistakes and fix those.

Tvs Motor Company — bike not working properly

my bike has been serviced two times and both the times i have complaint about its missing problem but no action is taken from service center's side.......even i have left my bike for three days as they asked to do so for problem recovery but i found no improvement.........

Tvs Motor Company — non availability of spares and improper behavior of the dealer

dear tvs,
i'm mallikarjun from bijapur, mob. No.[protected]
I 'm very sorry to mention to u that since when i 've purchased my apache rtr160 two years back, the stock problem is the only thing that really upsets me a lot. U never get the spares at the rite time, always we 've to wait for min of six days. Above all the dealers is sort of a mad person, he never behaves properly.

tvs has the worst spare parts supply system.

TVS is very poor in bike making im also an owner of a TVS star city bike...every time when i go to service center (G.K.service) patparganj they charg me for 1000 or more than this...every time they damm give the excuse of some parts for the bad riding experience...its not worth for money @ ALL.

Shashank singh
[protected]

TVS Bike - Star City — On the agency selling the product

Dear Sir,
I purchased a Bike from Sathya Motors, Tambaram, an year back. Had already phased thru all the free services. Now I wanted to double ensure, if any vital parts ( both internally and externally ) were replaced are removed or not. Am afraid to ride the bike on the High-way these days. If at all the bike is functioning will, it must be only because of the manufacturing accuracy of the company, and not on the way the vehicles are being serviced at the service stations. Things are handled very erratically. What I suggest is, one can go about legitimizing sums paying to the very individual who washes and checks the working condition of the bike. In case I need to approach the service station for any short-coming, all that I need to do is to request the persons at the reception or the “over all in charge” only. No clue, as to who has serviced my vehicle in particular. Nor the in charge is aware as to what degree of job exactly, was carried upon the vehicle.
In the users manual provided to us, there are various parameters mentioned to carry out the service. The number of parameters mentioned, keeps increasing with the number of services. Can any one ensure if all the foresaid parameters are well attended to, on the respective service of the vehicle? Or else, you should be in position to admit that such parameters mentioned in the Manual are mere scripts and not to be enforceable practically.
On taking back the vehicle from the service station, the individual who hands over the vehicle quotes as follows…
“In case of any fault in the working condition of the vehicle do bring back to us”.
What exactly this means. I really don’t understand. If every customer has to come back only after facing some or the other issue with the vehicle, why service to the vehicle has to be carried out, prior in advance. Things like water wash are very well carried out at the un-authorised work shops for meager amount of 50 and 60 Rs. Only because such dealers are authorised ones for sake of insurance etc., we need to seek refuge in them.
I really doubt the integrity and loyalty of the agency towards its customer. Please advice.
And finally, please do not ask the caller from your end to give a rating from 1 to 10, it sounds very funny.
With Warm Regards
K.Anand., [protected]

dear sir,
i am duke romeo (mob:[protected]), i own a 2003 model fiero f2 and recently i had met with an accident .when i made an enquiry to the dealership in kollam, kerala they told me that the spares like front fork outer, fiber parts etc are not available.
i want to know that whether it is true or not.i expect a reply my id is [protected]@gmail.com

Tvs Motor Company — delay of delivery

we booked for tvs wego in the month of september 28.still we didn't get the vehicle.The dealers are answering that because of its demand we are unable to deliver. whether is it true or not ?Every week when we phoned they are answering within one week we will deliver.Please reply immediately. otherwise we will go for other company.

Same problem with me i have TVS Apache 160 which was purchased by me in the m/o March, 11.

Tvs Motor Company — They charge money for service but did nothing

Sir/Mam,
I harpreet kaur resident at chandigarh owned TVS scooty streak PB36 Y 0412. I charged Rs350 for service a couple of week back which include mobile change, oil filter change. But today my scooty choked down due to absence of mobile oil and choked oil filter. Mechanic told me that in people in service center did'nt touch the scooty and charged without mean.
Please take an appropriate action against them.

mail me ;- [protected]@yahoo.co.in

Tvs Motor Company — DEALERSHIP COMPLAINT

I bought a tvs xl super at PRABHA MOTORS, ASHOK NAGAR, KODAMBAKKAM at July 2nd 2012. But not received RC BOOK yet 4th Aug 2012. Worst service from delivery itself.

Tvs Motor Company — service not private

Today we want to INDIAN TVS showroom,Lodhipara chowk,Pandri,Raipur but they don't wants to provide the service due to not available any parts from showroom which will be required at the time of service and not collect the parts from other showroom and says state forward "you will go to Ranbow showroom,G E Rd" very good , I am very thankful to Indian TVS,Lodhipara chowk for better cooperation or help. This type of service expected from your customers?

Tvs Motor Company — silencer

Hi,
i want to know the Actual Price of TVS Flame 125 CC Silencer Cost
Please call me on [protected].

Tvs Motor Company — engine problem

dear sir last year i buy tvs star city but when i purchase after that time problem are continue not solved 1 over flow 2 average 3 noise 4 vibration and other small problem i hop u help me for that.


mangesh
[protected]

Tvs Motor Company — dealer service was poor maintenant to after sales,

sir,


I am in pondicherry last year i bot one apache bicke in ur dealer M/S PLA, so kind of i request, that dlr was unsatisfied for service maintanace to my knowledge.pls help me further proceed to aganist that dealer.
thanking you,

Tvs Motor Company — TVS - STREAK TWO WHEELER - WORST

I bought just two years before and i supposed change 1.Battery - Rs 2000/- 2.Two times accident because front break systems ( I have been using TVS excel without accident 12 year ) 3.Today i faced failure of starting coil Rs 1400/- 4.So some improvements is required.

Tvs Motor Company — Purchase of TVS Jupiter

Dear Sir; I wish to purchase TVS Jupiter as early as possible but non of the dealers is agree to sell it without accessories.Is It necessary to purchase accessories? If not then let me know the dealers name from where I may purchase it Thanks. Regards M.P.Bhargava Bhopal M.P. [protected]

Sir, i want to apply for tvs maindealership in uttrakhand but i have not receive any response from your side after filling application form many times .
my name:madhav
[protected]sir pld reply me as soon as possible
i have my own space and recently i am bajaj sub dealer

Sir,
i want to apply for dealership at rudrapur uttrakhand .
Many times i have fill application form but i have not receive any response from your side

i have many year experience and recently i am bajaj sub dealer

my contact details:
ram gopal
[protected]
[protected]
pls reply as soon

Sri sai TVs rcpuram service centre is not servicing my Scott pep though I have given for two times I have faced the same problem they are very reckless in servicing as well as in taking the complaint regarding the service.

I purchase TVS Sport BS-IV on 30.11.2017 in SHUSHEEL MOTORS pvt ltd. Hafeezpet Hyderabad.

But i am not get good millage after 3rd service. I visit SHUSHEEL MOTORS pvt ltd. Hafeezpet Hyderabad there is no proper response at show room.
How can i rectified my problem pls. suggest me and where can i Escalated for the same.

please friends b very careful while giving the vehicle for serving ...especially in TVS showroom worsen than all other companies...
even i dont know whom to complain..is there anyway to give complain to consumer court???

hi sir,

my bike is apache rtr 160 fi. maine tab se purchase ki hai tabhi se missing ki problum aa rahi hai, please koi solution bataoo.

To,
The Manager,
TVS Motor Company Ltd.,
K-23, Ist Floor, Lajpat Nagar,
Phase-I, New Delhi-83.

Sub:- Complaint of Motor cycle model No. 3-valve 125cc CCVTI Flame, Engine No.OF6H81056353, Frame No. MD625BF6681H55916, Key No. 2135, Vehicle No.TR 01 H 7528, Black Color.


Sir,
I have purchased the above mentioned new motor cycle from your authorized dealer M/S SREE MAA MOTOR. T. P Road, Bidurkarta Chowmuhani, Agartala, Tripura-West considering the reputation and quality of your company vide delivery, temporary receipt no.4042 dated 25/09/08 & receipt no.253 dated 25/06/09 . But soon I disappointed & frustrated as the vehicle gave frequent faults soon after the purchasing. I can't able to shift down the gear from 4ft and engine was given the sound. There is no pick up in vehicle. I soon complaint the dealer, but the complaint was attended on 24/10/08 ( First Service ) and some days after the same problem repeated, I handed over the vehicle to the company’s mechanic for service on24/01/2009. That time they kept the vehicle for 20 days. After that they had changed the engine block and handover to me. Still it've the same complaints & frequently, gear automatically shifted up and down without any action from me, while driving and engine sound also. There is no pick up after changing the block also. I handed over the vehicle to the company’s mechanic for service on 26/06/2009, JC No 1441. Company has changed Flame 125cc CCVTI vehicle engine. Now that vehicle is available as Flame SR 125cc. So my requested to u kindly change my vehicle engine also.


You are therefore, requested, to kindly look in the matter personally as per the Consumer Act for service of the vehicle and verification new original parts of the vehicle according the reputation & goodwill of the company.


Thanking You
Dated. 10/08/09

Shyamal Ghosh
S/O- Jogesh Ghosh
Vill:-Thakur para.
P.O:- Melaghar
Tripura-(w)
Pin:-799115.
MO:-[protected]
E-mail Id:- [protected]@rediffmail.com




Copy to:-

M/s SREE MAA MOTORS,
THAKURPALLY ROAD, BIDURKARTA CHOWMUHANI.
AGARTALA- 799001.
Phone:[protected],[protected],
Mobile:- [protected].
E-mail Id:[protected]@yahoo.com.

To,
The Manager,
TVS Motor Company Ltd.,
K-23, Ist Floor, Lajpat Nagar,
Phase-I, New Delhi-83.

Sub:- Complaint of Motor cycle model No. 3-valve 125cc CCVTI Flame, Engine No.OF6H81056353, Frame No. MD625BF6681H55916, Key No. 2135, Vehicle No.TR 01 H 7528, Black Color.


Sir,
I have purchased the above mentioned new motor cycle from your authorized dealer M/S SREE MAA MOTOR. T. P Road, Bidurkarta Chowmuhani, Agartala, Tripura-West considering the reputation and quality of your company vide delivery, temporary receipt no.4042 dated 25/09/08 & receipt no.253 dated 25/06/09 . But soon I disappointed & frustrated as the vehicle gave frequent faults soon after the purchasing. I can't able to shift down the gear from 4ft and engine was given the sound. There is no pick up in vehicle. I soon complaint the dealer, but the complaint was attended on 24/10/08 ( First Service ) and some days after the same problem repeated, I handed over the vehicle to the company’s mechanic for service on24/01/2009. That time they kept the vehicle for 20 days. After that they had changed the engine block and handover to me. Still it've the same complaints & frequently, gear automatically shifted up and down without any action from me, while driving and engine sound also. There is no pick up after changing the block also. I handed over the vehicle to the company’s mechanic for service on 26/06/2009, JC No 1441. Company has changed Flame 125cc CCVTI vehicle engine. Now that vehicle is available as Flame SR 125cc. So my requested to u kindly change my vehicle engine also.


You are therefore, requested, to kindly look in the matter personally as per the Consumer Act for service of the vehicle and verification new original parts of the vehicle according the reputation & goodwill of the company.


Thanking You
Dated. 10/08/09

Shyamal Ghosh
S/O- Jogesh Ghosh
Vill:-Thakur para.
P.O:- Melaghar
Tripura-(w)
Pin:-799115.
MO:-[protected]
E-mail Id:- [protected]@rediffmail.com




Copy to:-

M/s SREE MAA MOTORS,
THAKURPALLY ROAD, BIDURKARTA CHOWMUHANI.
AGARTALA- 799001.
Phone:[protected],[protected],
Mobile:- [protected].
E-mail Id:[protected]@yahoo.com.

i hav a problem in my new tvs apache rtr 160...im not satisfied with the service centres near by.i need a best sevice centre in hyderabad..., waiting for your reply

TVS MOTORS — My Speedo Meter

I took my Bike in June 08 tell then my bike was ok.. But in the Service thing not so Convence with Company Peoples..As they Give other Reasons well I have a problem in certan parts of my Bike. But my Bike Speedo Meter is Not working from few Month. In TVS Sub Dealer Comp. in J.P.Nagar Bangalore i complaint about this But i get reason is that the Speedo meter is Out of Stock from past 2 months same. I am not happy about all service given by the company. so please kindly look in to this matter..Asap..

Shaik Parveez

Sir,

I bought my TVS Centra Bike from Gem Motors, Kozhikode. Now they do not sell any spare parts and therefore I went to Thirumana TVS, Koduvally for a CD coil(ignition ) for my bike. Koduvally is about 30 kms away from my home, by the shortest way. I paid Rs 200/- as advance on 29-05-09 and booked for the cd coil. The promised to give me the same within two or three days. But till date, they haven't made the spare part available. I contacted them over phone several times, but they would say that it will be supplied in one or two days. The last time I called them, they said the company doesn't give the spareparts nowadays.


I am very much disappointed over this laxity on the Tvs dealer's part. Kindly do the needful for the supply of the cd coil



Abdul Kareem
Chengot (house)
P.O. Kolakkad
Atholi, Kozhikode

Completly agree. They are hundred reasons for not solving the customers problem. The worst thing about them is the way they talk to customers. If you are planning to make a purchage from them, please note your vehicle will be driven at least 12 to 13 kilometers by them. Their staff is also very bad at handling the customers

TVS Motor Company — TVS AUTHORITY SERVICE CHEATTING

TAMILNADU, TIRUPPUR, AVIANASHI SVMOTORS IS NO TVS AUTHORITY SERVICE, DEALER LIST IN TVS WEBSITE

thak u now it, s fine

sir i have a problem in my id i am not able to chat. plzzzzzz solve my problem as soon.

Orkut — not able to chat

when ever i start to chat .it states you cant co this n that..

gb

i m having a problem with the chat servers. whenever i login my chat status is always 'error'. please help as soon as possible.

mileage and engine oil leakage

bike number TN 42 H 4712 ...mileage drop and engine oil leakage MY PHONE NUMBER [protected]

I have lost my mobile

Please block my sim [protected] & [protected]

I have recieved massege from from TVS about divali offer to REFER someone for TVS motors.
in the it is said to send message "REFER" to 56677 . I did the same.

But i recieved reply from 56677 that my mobile no. is not registered in in the system n contact TVS SMILES. S. kindly do the need full. my mobile no. is [protected].

Thank you
Renuka Pandey

Hi TVS MOTORS,

I m one of your customer because, I have purchased the Apache RTR 180 bike in July 2009 from binsar automobiles in Durgapuri. My bike engine number is ‘0E6E92000340’
Now I facing the problem, in the front tyre of my bike the air is leaked between rim and tyre and due to tubeless tyre tube is not there in the tyre and if tyre setting is wrong then air is leaked. And this problem is running from one month and I m totally frustrated from the service centre services because I m unable to ride the bike and daily traveled through local and due to this I face more problem.
And even I booked the complaint in service centre on 20 nov 2010 and they kept my bike tyre and they gave me the complaint slip also. And my Complaint slip No is 4936
I m continuously contact with their service manager ‘Sanjay Yadav’ since one month. After more discussions they said that u give your tyre and then I booked the complaint but there is no use of it. And there is no new response from their side. Every Time they say that their service boy is not come in office when he comes then he will see the tyre and then any solution will come.
So, Please tell me, is the service centre depends upon only one person and If there is some problem occurs in your product then you don’t give any solution.
Now, what I do with my bike because it became out of service.

Thanks
Pratul Goel
+91-[protected]
[protected]@gmail.com

my byke is 8 molnths old. for the past 2 months, i am facing problems in engine oil leakage, brake master cylinder problem, engine noise problem, battery, frt wheel rim misbalancing etc. my vehicle is still lying at purulia dealer workshop since 2 days but until date, the problems were not rectified specially the brake. in future, i will suggest my well wishers and friends not to buy the tvs products because of insufficient service structure.so plz inform to tvs susheel motors to make a perfect service it is located at hyderabad, kukatpally

sandeep.[protected]

gear problem hi speed motion bick gear look is problem

gear look

gear lookd

its really a good bike, ...its ur fault... you are not keeping the bike safe...

TVS Apache 160 RTR — Head Making

my bike getting very heavy head naking sound and i hav complained to the company several times but i hav not recived any response and they hav retified at all

This problem is also there in my bike, , plz check the tyre pressure, front 25 & rear 28 is the ideal tire pressure, do it, and then ride, if any problem still then contact to TVS Chenai Directly TVS Corporate" <[protected]@tvsmotor.in>

Yes. TVS dealer in my area said that TVS Company is not providing spare parts under warranty period to the customers. The customers are suffering due to this. They are buying spares instead of getting free replaced to repair the bike. this is not fair to the customers. we need to inform the consumers forum.

Your right, as well as there is no spare parts available in PUNE what a big problem i have TVS apache RTR 160 and iam tired about TVS service centers
Dont buy any product from TVS and poor service provided by TVS company please take some leagle action (ICCF)

My name is vishnu i have apache rtr 160 red...after 30 days of purchasing...the cletch box giving me the problem...as well as the gear gives the problem...then the front fork is also become a big problem making sounds in small shakes...the TVS service centers in coimbatore were not giving the good responce for the free service...so plz dont buy TVSapache RTR 160 red...

Even in my case, battery is completely gone bad within one year but service people found and responded only after 1years 3months (to avoid unnecessary warranty replacement..What a loyality they are showing to TVS company...Well done...). Now i am suffering to buy a new battery (atleast Rs.1500)...Now i am really hate TVS products...The service manager said this type of battery problem they are receiving at least once in two week...I bought this bike in bangalore...I proud once to buy TVS bike but now really i do not...
:(...Please do not cheat and earn from the people hard-earned money then your company products won't sell with in people for long-time...Mind it...

icon suzuki Ahmedabad,

Tvs motor is indian's most largest two wheeler company, but i sorry to say your service is very poor and and Mr. Gagan who is in charge or icon suzuki, threaten the customer and not give any satisfy answer.

SIR,
i m having apache rtr 160 of 10 months old. after its 3rd service my bike is not starting by self in gear.
there is a no proper response from your authorized service center which is in Padav, Gwalior, <m.p> they are saying that i have to pay for it. but my bike is in warranty period and i made a complaint on my 3rd service.
please, give me a proper response for it my
email id is [protected]@yahoo.com
and my
contact no. is -[protected]

i own a TVS APACHE 150cc, since one and a half year and i have problems with engine noise, pickup and speed and recently with the engine itself which was opened recently. the showroom opened the engine, replaced the valve what they thought was damaged and charged me about indian Rs 2200 but nothing has changed. the bike i even begginging to have trouble at 50kmph even in the highways. all the other apache were complaining the similar problems and i sometimes i think they are running a trial in my bike. though i am not an expert with the engine mechanics, i sure do know nobody ever paid that that amount despite the engine warranty. i am very disspointed with the first bike of my life and riding it annoys me everyday.
i am not even compraing to bike to any 150 cc category bike, i even regretingly find it dissapointing that it does not even do as good as other 125cc or 100 cc category bike, which i had the option to choose economically.
though i dont have the engine specifications, i did buy this bike from the authorised dealer here in nepal, pokhara. only one here in our town. i am even confused whom to blame the manufacturere or the dealer...

if any suggestion please do reply me at [protected]@hotmail.com

i am raghul. i own a TVS APACHE 150cc, since one and a half year and i have problems with engine noise, pickup and speed and recently with the engine itself which was opened recently. the showroom opened the engine, replaced the valve what they thought was damaged and charged me about indian Rs 2200 but nothing has changed. the bike i even begginging to have trouble at 50kmph even in the highways. all the other apache were complaining the similar problems and i sometimes i think they are running a trial in my bike. though i am not an expert with the engine mechanics, i sure do know nobody ever paid that that amount despite the engine warranty. i am very disspointed with the first bike of my life and riding it annoys me everyday.

Sir, This is for the second time I have faced problem at Loyal TVS Bandra for my parts procurement.First of all 3months of continuous follow up the dealer did not care a dam to procure any of ther mentioned parts.It was only procured when complained to TVS Motor company.Now also even after servicing my scooty pep.the dealer has damaged my engine I hereby demand to give me reembursment for the job which I have done worth Rs1300.Please help me out for and solve my problem.
Nikhil A Parulkar([protected]/[protected])

hi,
with no comments despite 40 days or more from the dealer or the company itself, i tend to agree with you. u should approach the consumer redress court for the same.
also please publicise your plight through various blogs so as to dissuade people from buying tvs scooters in general.
sanjeev

merhaba ben ahmet sizden apache rtr160 ne zamam gelecekini örenmek isirorum lütfen cevap verin

Dear sir,
I bought tvs flame on jully08 from narbheram motors, main road bistupur Jamshedpur, my tvs flame is unable to get self start, battery is not working properly, and knoking problem. my bike not working properly as 125 cc bike. I think it is maunfactring defect as this is new vehicle, so i want my vehicle should be changed or my full amount may be given back
regards
knarayan

TVS Motors Company Ltd — New Vehicle not working properly

I m Vijay Kumar Dadlani of Ajmer (Rajasthan). We have Purchased new vehicle Scooty Pep+ on Oct 9, 2010 from Ajmer Auto Agengies TVS Motors. On 17th Jan, 2011 the second free service is done and after 15 days vehicle has started giving problem. There is starting problem in vehicle and I have complaint about it to the TVS agencies for that and they had repaired the vehicle and said that the vehicle will not give any problem but it again start giving same problem two times more. The TVS agencies workshop owner had said that there was problem in choke of vehicle and they had replaced it . But the problem is still continuing. So I request you to take this matter in your hands and take strict action against TVS Motor Company Ltd. for this problem.
We shall grateful if you solve our problem.

Scooty Pep+
Owner of Vehicle - Jayshree Dadlani
Purchased on 8 Oct, 2010
Vehicle No. RJ 01 SM - 8704
Engine No. OG3KA2254790
Chassis No. BG37A2K49932
Contact No. [protected], [protected]

Contact No. of Ajmer Auto Agencies[protected],2426468, 3235950, [protected], [protected]

I AM PURCHASE PEP+ ON 23.07.2008 VIDE BILL NO. 234 DT. 23.07.2008 FROM M/S. LYALLPUR MOTORS, CHOWKIWALA, NALAGARH (H.P.)
TEL.NO.[protected], MB.[protected],[protected]
ENGINE NO.L 0G[protected], CHASSIS NO.MD626BG3272P22693. THIS VEHICLE WAS CREATING PROBLEM IST DAY FROM PURCHASE. YOUR DEALER IS REPAIRED THE VEHICLE SO MANY TIME FROM REPAIR. BUT WE HAVE NOT SATISFIED FROM THIS VEHICLE. LAST 20 MONTHS THEY HAVE NOT ARRANGE THE PART. PROBLEM : SELF NOT WORKING & SHOKKER NOT WORKING. . PLEASE SOLVE THE PROBELM IMMEDIATELY.

NEETU NAYYAR
MB. [protected]

my scooty pep is not self-starting even after changing the new battery..i would like to know the problem and its solution..pls help

Engine problem not short out by kota dealer

I have purchased TVS sprt on 9mar15 2016 and mybike no.is rj20cs 0250 name of manish prajapati After some time problem in engine but not solved by dealer properly so please contact me immediately another I am compliant in consumer cort. Contact no. [protected]