TVS Motor Company Complaints & Reviews

I am facing the similar issue in Goa .

Dear Sir/Madam:

I have Apache RTR 160 at this time and now I want to purchase Apache RTR 180. Is there any option by which I replace my Apache RTR 160 with 180 and give the remaining amount in EMI.
My Bike Color-Black
Kilometers-15, 000
V.P.O. Beholi, Tehsil Samalkha, District Panipat, Haryana, 132101.
Mobile Number +[protected]
Occupation-Medical Transcriptionist

Dear Sir,
I have purchased apache160 from Khanna Motors (Ambala City)(Haryana). But the servcing & attitude of the distributor is too bad. I have complainded him about the problems of the bike but they d't bother and refussing everytime by saying that we have no parts in our store and when the parts will availaible then you will come? they even d't want to entertain such type of complaints? plz do the needful...

I have Purchased TVS Star City Motor cycle on 2 nd may2007 from Lotus TVS Mettupalayam Road, Coimbatore

My Vehicle Reg no TN38T 5654

I have faced lot of problem from The beginning, since from my first service

The following are the problems

1.Mis- firing
2.Head Light vibration Noise
3.Getting Mileage only 45 Kms Right from my Purchase.

I have approached the service centre, Everyf time of service,

Even today itself my Vehicle is in their service Center.

Problem not yet identified & Rectified by themselves

They told me, that The complaint has been given to TVS motors & Engineers are not available right now.

Till The date problem was not solved

They just ignored to give the address. They also put a mockery which is quite a lot of frustration for me.

Hoping this letter will do some good to improve the service that all your customers deserve. Or my options are few and I shall opt any other brand which has some customer value.

Kindly do the needful at your earliest.

Is the vibration issue in apache solved ... i got a new bike and still i can feel the vibrations... why are the TVS ppl not able to solve the issue ...

Respected Sir/Madam,
I am Subrotho Auditto owner of TVS Flame; I bought the bike on 11th April, 2008 from Srinivasa Automotives, Dr.A.S.Rao Nagar, Hyderabad.

Frame No.MD625BF6181C10318
Engine No.OF6C81010666
Vehicle No.AP29AD5482

On 8th October, 2009 I got my 6th pay service done from the same place. During the servicing my bikes Speedometer was not working, I was told it is in the guarantee period get it replaced. At that time i was informed that in a weeks time the Speedometer will be replaced, but it is already more than three months and nothing has been done. Every time I followed up the same one week time they are harping on. I am quite frustrated, please take some action and get the problem rectified.
Hoping that immediate action will be taken, and my problem will be solved.

Thanking you in advance,

subroto

Iam Nithya I sent my vehicle (scooty Pep) for the paid service.While Iam leaving my vehicle the only problem was starting problem but after three idays i gone there to get back my vehicle. I was shocked because seat of my vehicle is teared. I ask the reason to service manager i got such an irresponsible reply that is if you are not satisfied then leave your vehicle and go.i got annoyed then i complained to HO Ambattur there also no proper reply.what is my question is if seat is teared while iam leaving for service then it will be noted in Job card but it is not they are simply passing the bug and spoiling the brand image of TVS. Atleast with this mail they can try something goood to the customers

Totally irresponsible TVS dealer (SBM TVS - ayanavaram) and equally useless tvs officials.

Reg:Self starting & Kick starting problem.

Dear Sir,

I have finished 3rd free service (5970kms app) held on 13.01.2009. after that i have used only 300 kms from 5970kms.Now i dont have any vehicle to conver my personals & officials carriers. bike is in ideal.


KINDLY DO NEEDFUL IN THIS REGARDS.

I appreciate your immediate response as soon as possible.

Thanks & Regards,

R.SURESH
[protected]

I had brought apache rtr 160 last year on the occation of Deshehra. I only had its benifits few days after that Bike gives a lot of problems eg. brakes problem, engin vibration, shockupser problems, self starter problems, Now latest problem Iam facing in the Bike from last eight days that is engine is not proper functioning and it make a some improper noise, and oil leakage from the engin. Then, I went to service center from where I brought bike, they told me that spare part is not available from company to us, they named that part crankcase, and from 2 months they told me that they don't have oil seal packing.

They also told me that come after 4-5 days we will give you service but after every 4-5 days I follow up but there is no responce. Now tell me what to do ? I am very fed up now and after very harashment I complaint to you through your wedsite. If you don't giving responce and not giving proper service, I will complaint to consumer court. and giving further reply through court.

Dear,

i have a apache rtr 160 rtr bike . this bike haveing starting problem from last 20 days . i have contact to neelgiri automobile(bhajanpura, delhi) auth. dealer. from last fifteen days they dont give me any response his manager make me fool saying that i will give order for part for company. and not give me any serious response for that. i am sufering with great problem .


mohd firoz
[protected]
delhi

Hi TVS & CO,

I bought a new TVS Apache RTR160 before a month exactly.I struggled hard to get the bike for the last two years & I won finally.I am a great enemy of PULSAR & generally BAJAJ over-all.
But like disappointing me I am getting a kind of noice from the head of the engine from my new APACHE RTR 160 & the sound starts only after the engine gets temperature.I know pulsar is having the same complaint as my brother owns a famous mechanic shop in Bangalore.After a through discussion we planned & finalised to get APACHE 160 my dream bike.But it screwed all my dreams & happiness.I am really worried about the sound.Can any one help me in this???
A small request to TVS...Please take care about this else you may loose valuble customers...& I dont want my dream company to get through such situation...Please

Finally a big thanks for TVS for breaking my dreams...

i bring a new bike from shriraj raj tvs- trichy dealer.it is my dream bike.bike have lot
problems.fisrt up all company asking to direct the customers feed back of service and sales.
totally front side make a many problem.please give guidence and rectified the problem.

i had bought a apache rtr 160 five months ago and it had wrongly alighined of center stand, the stand is not resting in propper place. It may give hazard in running time. Inspite of my rigorous complaints to the dealer they have not taken any action against it.

TVS Apache RTR160
Engine No. OE4C92162395
Chasis No. MD634KE4X92C60640

KINDLY DO NEEDFUL IN THIS REGARDS.

I appreciate your immediate response as soon as possible.

Thanks & Regards,

Sudam Parida
Qtr. No. U/32, HAL Township,
Sunabeda-2, Dt-Koraput (Orissa)
Pin- 763 002
Cell : [protected]

i have problem in Apache RTR160 after one year use of bike battery problem started till continues. battery not charge yet i have change two times battery from bike also relative part for that charging problem.