Tvs Motor Company — charged illegal facilitation charges on scooty pep +

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.tvsmotor.com

I bought a new scooty pep + on 14-oct-2018 from susheel tvs, kphb road, hyderabad. They charged me total 57500 rs.in this they have taken 1600 rs as facilitation charges. I was not aware what these charges are. Later i checked and got to know that these charges are illegal and should not be charged to customer. I got to know that in a similar case with hyundai motors, two show rooms cancelled in bengaluru.

They have not given me any computerized bill, when i asked manager said that he will give by tomorrow[protected]. But manager told that in that bill they will not mention facilitation charges of 1600 rs and give only bill of 55900 rs.
I am feeling that this is overcharging to customer. I demand that facilitation charges should be refunded to me.