TVS Motor Company — Charging extra money for accessory, insurance etc.

I purchased tvs zest 2 months before means during festive diwali season. I did booking from flipkart selecting mai tvs kolhapur dealer. They said that i need to pay the difference amount of Rs. 19000 Breakup as follows
Accessory 1764
Insurance 7177
Rto 8576
Pdi 1500
I asked them to remove accessory but that person was like as u have done online booking we can't less anything
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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