Tvs Motor Company — complain about dealer

Address:

New Delhi, Delhi, 110018

Sir i purchased a tv's scooty online from paytam with transaction i'd no [protected] on 20 aug and the dealer was s k tvs shop no 14, 15 subash nagar, new delhi, 2nd s k dealer, block 4a, tilak nagar new delhi 110018
Sir when i went to select scooty at s k tvs showroom at tilak nagar before five days, there sales man told me on road price of rs 58074 inclusive foot rest, side stand, indicater burger, mirrors, matt, charging point & front tokari and said all colours are available with them
I made the payment of rs 51663 online on 20 aug 2018 through paytam for scooty
When i went to the dealer with balance payment for delivery the dealer said which color i want it is not available with him and he can't provide although it is available in another showroom also he said u have to give extra charges for mobile charging point and front tokari
When i said to cancel my order he refused
The dealer gave me the false statements
Now i want to cancel and the payment made online of rs 51663 for tvs scooty should be refunded back to my account soon
I also registered a complaint with paytam and tvs co but no response
It is therefore requested to you please look after the matter & take the necessary action as soon as possible thanks
Sanjay anand-[protected] email address: [protected]@gmail.com
Copy to ministry of consumer affairs