[Resolved]  TVS Motor Company — complaint about your preferred insurance tata aig company

Address:Pune, Maharashtra, 411041

Hello tvs team,

I would like to raise a complaint against your referred insurance company tata aig for tvs jupiter vehicle which i had purchased from shelar tvs pune maharashtra last year 29th april.

The silencer of my vehicle has broken up in last month & i submitted the vehicle to service station to repair it.

The service station as well as myself followed up for several times to tata aig for insurance claim for this silencer, since the vehicle is under warranty period.

Now i have received an email from tata aig that they can't approve my claim.

My concern is we have not taken any 3rd party insurance from outside. Tvs has referred tata aig to us.

So now it's tvs's responsibility to give me the claim.

Otherwise take my vehicle back & return the money.

I have already launched the complaint on toll free number.

Awaiting your positive response.

Regards,
Abhijeet
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Feb 9, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
TVS Motor Company Customer Care's response
Dear Abhijeet,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
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