[Resolved] TVS Motor Company — Complaint regarding bad service

Manu Belliappa

from Bengaluru, Karnataka

Address:	Kodagu, Karnataka, 571201
Website:	N . A Tvs Piriyapatna

I have purchased rtr apache 180new motor vehicle on january 11th 2017 at madikeri branch. I am getting vibration in the bike especially in the front doom, all the screws are automatically getting removed, speed meter is showing. And i had been twice for the service in madikeri branch where i had purchased but i am getting a very poor service and they are telling me to take my vehicle to piriyapatna branch which is about 60 kms away from here. Now my question is " why i should go other branch when all the facilities are available here? Why their behaviour is bad?

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Mar 26, 2017

Complaint marked as Resolved

My complaint on Apache 180 has been resolved.

TVS Motor Company customer support has been notified about the posted complaint.

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Comments

Suresha c

from Mysore, Karnataka

Dear sir/madam,

I had given service for tvs authorised center (AJAY MOTORS 3191 OPPO KSRTC DEPOT MYSORE ROAD BANGALORE -560026) DATE OF 05/10/2017 .and service bike delivered date 06/10/2017 ref service invoice bill no.3485 they charged 924 rupees .but service is very pathetic and they doing some scratches on front wheel bumper and after vehicle service vehicle getting sound and not comfortable to drive .and asked service person they told scratches we are not made its already is there .but actually not there before the services. And I was waiting for some time for issue they are not responding properly.and I think they are not insert chain lubricant properly .this the my first bad service in tvs service please solve the issue. Please find below attached images of what kind of service made by paid service.

Regarding
Suresha C
[protected]
Vehicle no.KA05JU91