Tvs Motor Company — defective battery / tvs company refused to replace battery

Address:	Krishna, Andhra Pradesh, 520008
Website:	Deffected Battery / TVS Company REFUSED TO REPLACE BATTERIE

Dear concerned

This is second time i am writing an complaint on my vehicle battery.
My vehicle number is : ap16el3413.
Class of vehicle : tvs jupiter zx (Bsiv)
Chassis number : md626eg4xh1k45917
Engine number : eg4kh1721971

The vehicle was registered on 9th november 2017. The aforesaid vehicle had self & kick start problem. When we took the vehicle to kasa motors, vijayawada they told battery is not getting charged. I have given complaint, the service manager from tvs has spoken to me but no proper support in resolving the issue. His number is : [protected].

They handed over the vehicle next day after getting battery charged. Still i had same problem from last one week.

When new battery has got discharged with on year, it's shows that tvs motors company has given me defected battery. Since the vehicle is in still warranty & battery is not getting charged requested them to replace with new dry battery. But they service manager of tvs motors & kasa motors are denied because of the gurantee period coming to the end for the vehicle.

The above faults indicate that you failed to do so, and i am therefore legally entitled to receive new battery from you for breach of contract.

Should you fail to replace the battery, i would be willing to refer my case to the consumer forum court under the motor industry code of practice for service and repair.

Attached are the photograph of battery status before charge & after charge.

I am waiting for your positive response.

Regards
Sudhakar kondiparthi
[protected] / [protected]