[Resolved]  Tvs Motor Company — handle vibration

Address:Palakkad, Kerala, 678612
Website:www.tvsmotor.com

Dear sir/madam,

I had taken my bike (Tvs apache rtr 180) from krishna motors, parli, palakkad, kerala on 28 jan 2017 my vehicle number is kl 09 am 1535.
From the starting onwards i had issue in handle vibration and same has been complained with showroom. I had just completed 4th free service in between i had more than 5 times complaint to the krishna motors but they doesn't fix the issue permanently.

At last i raised complaint to kerala regional area office as per the suggestion from the office i had reached to authorized dealer (Royal tvs) palakkad. I had done the 4th service at royal tvs on 28th oct 2017 but they can't resolve this issue fully. With in one month handle starts vibrating. Front handle side totally shaking.

It would be a safety concern of my life. There is no security of my life while driving. We need a permanent solution on this. Since it is major problem and manufacturing defect i am looking for replacement or cash back..

Hope you will do necessary action on this.

Thanks
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Jan 15, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
TVS Motor Company Customer Care's response
Pl share your contact number to service.[protected]@tvsmotor.com
Dec 15, 2017
vinod pujani's response
meri jupiter ka tyre change kardiya apkey service manager ne merey pass picture bhi hai lekin tyre change wali picture deney se apka staff mnah kar rha hai mujhey mera new tyre return kiya jaye apka staff mujhsey bht roud behavier kar rha hai jab ki nuney bhi pta hai ki unhoney ye mistake kari hai

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Respected sir

meri jupiter ka tyre change kardiya apkey service manager ne merey pass picture bhi hai lekin tyre change wali picture deney se apka staff mnah kar rha hai mujhey mera new tyre return kiya jaye apka staff mujhsey bht roud behavier kar rha hai jab ki nuney bhi pta hai ki unhoney ye mistake kari hai

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