Tvs Motor Company — Improper delivery

Address:Mumbai City, Maharashtra, 400072
Website:www.tvsmotor.com

Hello Team,
Just now I came to show room (Multibrand-Mumbai-Oshiwara, Goregaon-west) to take my TVS Apache 200-Matte Black. It's found that right side sticker on petrol tank is missing, which you can see in the attached photo, as well the other one is about to detach.The dealer said the sticker is missed out during transit.
You can see in the picture, the high speed is 92..in 0.9 Km..which was quite unexpected.
Tool box as well as first aid kit is missing too..

Within 2 days of driving, I found my Tyre is Punctured, which cost me Rs.3000 for replacing, as the company says it doesn't come under warranty.
I want it should be done freely from TVS.

Is this the way you provide service to your valuable customer??? We save our money and invest to fulfill our dreams.. if you people are going to provide such kind of service, then you people are loosing your valuable customer.

Regards,
Pushpak Shirsat
[protected]
+4 photos
Was this information helpful?
No (0)
Yes (0)
TVS Motor Company customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Pushpak,

We hope that you are satisfied with our service. If you need further support, please email us on [protected]@tvstyres.com.

Thank You,
Customer Care TVS Tyres
Dear Pushpak,

We hope that you are satisfied with our resolution regarding your tyre. If you need further support, please email us on [protected]@tvstyres.com.

Thank You,
Customer Care TVS Tyres

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Motor Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    5290
    Pending
    0
    Resolved
    825
    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    View all TVS Motor Company contact information