TVS Motor Company — Persistent Self-Start Issue with TVS Jupiter-Requesting Replacement

Address:

Plot 11,Anugurgah Appartments,amalanathan street,pochizhalur

My name is Vidyabharathy K, and I am writing to bring to your attention a persistent issue I have been facing with my TVS Jupiter bike.

I purchased the bike on 22/06/2023 at GOTHARI TVS Showroom at pallavaram, with the registration number TN11BD9516 and engine number EG5EP1003121. Unfortunately, I have experienced a recurring self-start problem even after having the bike serviced twice. The issue persists, and it has become a significant inconvenience for me, occurring frequently within the first 6 months of ownership.

I have raised this concern during my previous service visits, but the problem has not been resolved despite the efforts made by your service team. Considering the frequency and persistence of the issue, I kindly request your attention to this matter.

Given the circumstances, I believe a replacement bike would be a fair solution, ensuring that I can rely on a fully functional vehicle. I appreciate your prompt assistance in resolving this matter and look forward to a quick and satisfactory resolution.

Thank you for your attention and understanding.