Tvs Motor Company — product servicing

B.S.MANJUNATHAIAH

from Bengaluru, Karnataka

Address:

Dharwad, Karnataka, 580008

Your dharwad tvs showroom servicing experience is horrible. Though they telephone in time to remind about service due the attitude of the manager is adamant and carelessness.
My zupiter has some breakdown problems from the beginning it will be ok immediately after servicing, after 4-5 days the trouble starts again. Though my friends suggest to show it to some other mechanic i have faith in company show rooms, but your dharwad showroom people are lethargic and negligent towards customer complaints once they sell the vehicle. Even though i have told several times that i will write to the company they are not caring just imagine yourself.

I have problem in taking the vehicle to showroom as it stops in the middle of the road, so i have asked them to collect the vehicle and give me back after repairing correctly. Mr pandurang and miss bharti have agreed but the manager is not allowing them. If this is the attitude of the manager why you should not close your dharwad show room or should not open another show room?
Bs manjunathaiah
14/112, mahishi plots,
Training college road,
Dharwad 580008.
[protected]@gmail.com
[protected].

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TVS Motor Company customer support has been notified about the posted complaint.

Oct 15, 2017

Updated by B.S.MANJUNATHAIAH Till date there is no action from your TVS show room. But as per your company rules they promptly call customers to remind the Servicing date. They are spoiling TVS reputation. When you cannot solve customer complaints why you have opened this customer support section is it to show that you care for your customers or to fulfill legal obligation? Henceforth I will mover advise my friends to buy TVS vehicles.