Tvs Motor Company — Regarding service - Battery has been inter changed

Address:

SR TVS, URAPAKKAM,CHENNAI

Hi,

My self Karthick, I'm having Apache RTR 160 white bike. Recently I have giving my bike to service centre SR TVS, Urapakkam, Chennai. Since
the bike has been stalled for 6months, so bike battery has been drained. So I requested service centre pick up for service and asked them for General service. They have told that they check battery and revert back. When I given the bike battery available was Exide.
After two days service finished and they told that battery is not good, need to change it.

I asked them to know why battery is not OK and told to drop off the bike, When I examined the battery & it has been changed with old AMCO battery.

I told them this not my battery & they said that bike has AMCO battery only.

I did my services only in TVS service centre only. I don't know how the battery has been changed. For me, my concern is I damn sure EXIDE battery is fitted in the vehicle, but the service person has told that they delivering Apache bike with AMCO battery only.

I need clarification on this and I'm not happy with the service also.

I'm very much disappointed with the service centre action & as I'm an aapche lover it's been disappoint to my loyalty.

Need your actions on this.

Here I have attached the service bill for reference.

Regards
Karthick
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