Tvs Motor Company — registration issue

Address:

Thane, Maharashtra, 401501

This is george varghese from boisar. I am native of kerala. This is to inform you a sad experience with me and to take necessary action in my favour up to possible extend.

I am in deep regret after getting such an unexpected experience from the dealer of such a brand of automobile industry.
I took a two wheeler (Wego) from magnus tvs show room (Boisar), one and a half month ago. I was in an urgency of having a two wheeler for my daily commuting. At the time of purchasing the vehicle i queried regarding the policy of other state people having vehicle here. But the representative from the show room told me that only rental agreement is required and an additional amount of adjustment fees of 2200 need to be paid along with it. Which i believed and did so. But from there it's been one and a half month still registration is pending and now they are saying they need police verification for which the owner of flat should be there as he is in us and cannot come down for my purpose. If it was know to me earlier i would not have purchased it. Now they are not even picking phone regularly and i am leaving my duty time and running around this showroom and they are not even bothered and telling me lot of people are there like this.
It's is costing me my time, money, energy and cannot take it any more. My emi is also getting started. If it is not possible to get it resolved then iam going to give back my vehicle in showroom.
This is clear case of fraud as they hided the fact from me.
Kindly take necessary action for resolving this issue by tomorrow (03rd october 2017). I have no other option other than giving the vehicle back to the showroom.

Regards,
George varghese
+91-[protected]