Tvs Motor Company — tvs apache 200 4v complaint

Address:	560100
Website:	www.tvsmotor.com

Dear team,

I am writing this email as a complaint against my tvs apache 200 4v bike. I purchased the bike on last sunday (12th august 2018) and on tuesday (14th august 2018) the bike stopped when i was coming to my office. The bike was not able to start at all. I was standing on the road for around 1-2 hours after which one of tvs technician came arranged by customer care tvs.

Later the bike was delivered to the tvs showroom from where i purchased it. They guys took three days to diagnose and three different people on showroom were telling me three different problem regarding the bike. See below.

1. There is some dust in carburetor that is why it happened.
2. There is some water in fuel tank that is why it stopped.
3. My 5 liters of petrol in petrol tank got mixed with engine oil inside the chamber where engine oil resides and they opened the engine to clean the same.

This is totally unacceptable that after two days i purchased the bike it has that severe problem which cannot be explain as you see above. I was never driving this bike above 40 kmph as suggested by the showroom people and bike stopped working when i was driving it and it was already 6 km i drove the vehicle.

Kindly look into this.

My contact details are below.

Email : [protected]@gmail.com