TVS Motor Company — TVS Apache clutch plate manhandled and damaged by tvs service centre unprofessional mechanic

Address:	560020
Website:	www.tvsmotor.com

Dear TVS Team,

Writing this email with regards to disappointing service provided at your TVS Bridgestone Service centre located at Rajajinagar Bangalore.

I had handedover my Bike TVS Apachhe 180 ABS at the above mentioned service centre with complaint of Chain Sound on and had asked the team to replace the chain sprocket if required.

Once the vehicle was handed over back to me i noticed there was no pickup in the vehicle, and after visiting the same service again they said there is issue with the clutch plate.

I wonder while i gave the vehicle at first time there was no such issue, so i got it checked with a mechanic in the market and shockingly came to know that your Service centre team had manhandled the clutch plate and had tried opening it with the help of hammers and ended up damaging the clutch plate. (PIC ATTACHED)

Now with the pathetic service at the mentioned service centre I wish. some to address the issue responsibly and get the clutch plate replaced free of cost as it was damaged at your premises by unprofessional mechanic or pay the bill for which i get it replaced from other mechanic.

Trust to get the positive response immediately, failing of which your team will have bear the consequences as i shall be approaching the consumer by next week.

MANJU
PHONE :[protected]