[Resolved]  Tvs Motor Company — tvs apache rtr 200 4v 2016

Address:

Agra, Uttar Pradesh, 282005

Hi my name is akash chaturvedi. I am an owner of tvs apache rtr 200.
From few days there is noise coming from my bike's engine this is coming after changing the clutch center hub. So i took my bike to the service center the name of the service center is arvind tvs agra after visiting there they refer me to shiv shakti tvs. After going to shiv shakti tvs they started analysing my bike they told me that please wait we will solve ur problem. They started opening the engine with hammer and chisel which resulted scratches on bike's engine by seeing this i asked what you guys are doing they replied by saying this we don't have tools to open the engine. After this they put my bike on other side and they started servicing other bikes i was told to wait and they kept me waiting for 6 hours and after that they say to me i have leave my here in service center. The whole day of mine got wasted and all the members of shiv shakti tvs were very bad they were not dealing with me properly and i have a question for tvs that they hire these kind of mechanics they don't know how to open the bike's engine. They argued with they abused me and most importantly there was team manager named devdutt yadav he was really bad and he was not dealing with me properly. He started arguing with me and he said that whatever you want to do against me and the service center you can do but i will not fix the problems that you are facing in your bike. I have a question that is how tvs deals with there customer. I m really fed up with this and i will a strict action regarding this and this is my humble request to tvs kindly respond to the email and give me a appropriate answer for that behaviour done with me and solution for my bike also or else i have to take some legal action regarding this issue and i have the proofs with me what has happened with me today and i will post all that on social media because the behaviour wasn't tolerable. If you guys really care for your customers then give a positive reply to me.