TVS Motor Company — TVS Electric sales and service not satisfactory.

Akhil1241

from Hyderabad, Andhra Pradesh

Nov 3, 2025

Address: Hyderabad

My name is Akhil, and I am from Hyderabad. I purchased a TVS iQube in March 2024. Since then, I have been facing a recurring issue related to the triangle error appearing on the screen. Whenever this error occurs, the vehicle stops functioning.

I have reported this issue multiple times at two service centers:

Attapur

Bahadurpura

Each time I visit, I am informed that the problem is related to the battery and that it will be replaced within 20–30 days. However, after waiting, I receive a call stating that the issue is not with the battery but rather with the software, electrical circuits, or the key. Despite several visits, the problem remains unresolved, and the service center staff have also been behaving rudely during my interactions.

Additionally, during the purchase, the salesperson (Mr. Karremulla from the Bahadurpura branch) informed me that the vehicle comes with a 5-year warranty. However, I have now been told that the warranty is only for 3 years.

The vehicle is still under warranty, yet I am already facing significant difficulties. I am concerned about how much worse things could become once the warranty period ends.

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TVS Motor Company customer support has been notified about the posted complaint.

Nov 24, 2025

Updated by Akhil1241 Despite being only 20 months into ownership, the vehicle has been non-operational for over four months (in the workshop) due to the unresolved triangular error issue.

From day one, I have been reporting this error code, and each time the team has attempted various hardware changes without resolving the problem.

If the TVS team is unable to fix the issue, please acknowledge that it is a software-related problem and that TVS is unable to resolve its own developed software.

In that case, kindly convert my vehicle to a manually operated mode.