Tvs Motor Company — tvs jupiter engine overhaul | |||||
I am using tvs jupiter last 2 years. Overhaul bike is good. Recently i was facing issue with bike. (Sound from engine) i have shown scooter to one of dealer in pune. Service advisor told me to overhaul this engine. And they did it. While paying amount nobody informed me that bike is under warranty (As per company policy it covers 7 years warranty. They asked to pay bill. Even i was not aware with this so i paid. After 2 days i received call from your customer care. And he told me that you need nothing to pay. I called service center. After i called many times they refund me only 1200 rupees o ly. I want to mention below points. 1. First time when i showed bike to workshop. Service advisor should have tell me that my bike is under warranty and nothing to pay. 2. After complaining to his manager they paid only 1200 rupees. Now he is not answering call even. How you can fool customers like this. I want all my money back as soon as possible. If you need more details about dealer and invoice kindly revert me on my below mail Thank you My mail i d :- [protected]@gmail.com Was this information helpful? | |||||
TVS Motor Company customer support has been notified about the posted complaint. | |||||
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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