TVS Motor Company — tvs ntorq made a big mistake by picking one

Address:

Bangalore, Karnataka, 560043

Hi,

Myself suresh i bought TVS Ntorq from ARUNAGIRI MOTORS AGENCIES Kalyan Nagar Bangalore,

I bought the vehicle in February end 2018 i was the first few to per-book and take the delivery of the vehicle,

My wife wanted to go for SR-150 but with lot of argument i convinced her for Ntorq but i made a big mistake,

I realized next day after the delivery i found lot of parts was not properly fixed mud-guard had a huge gap, meter panel has a huge gap and to start the vehicle i need at lest 5-10 min daily,

1st service was on 1st week of April i took my vehicle for service and conveyed my problems the answer was Epic (cant wash the vehicle get next week) and about the problem they told will replace it in 15 days, went again after 20-days, the person who committed the replacement is no longer working, Another guy took the request for replacement but this time for 10 days i set a reminder and went after 10 days magic he also left the job, i went to spear parts guy and i personally requested him to take up the request and he told 15 days, within that my second service date came,

[protected] KM driven 930km
Now i need to narrate 3 month story to new guy, he told its just a fixing issue i will get it ready, i told i am fine with it, and i mentioned i will not take delivery if its not sorted out, i just needed it should be perfect because i have paid the amount what u demanded so its your responsibilities to fix it,

After 2 days i got a call saying your vehicle is ready, i was surprised wen happily to pick it up and found nothing is done, i refused to take the delivery and told the same thing if its not ready i will not take it,

Today is[protected] my NTORQ is still in service i have paid 5 EMI till now just to drive 900km and daily my wife proves that she is a better decision maker i have no answer

one thing is for sure i will not take my bike from service until its ready

Bike details as follow

KA-03-JQ-8546
BHAVANI R/SURESH KUMAR
[protected]/[protected]
[protected]@gmail.com
Babi.[protected]@gmail.com

TVS - Arunagiri Motors
802, 8th Main-East Road, HRBR Layout 1st Block, 1 Block, HRBR Layout, Kalyan Nagar, Bengaluru, Karnataka 560043