Tvs Motor Company — tvs scooty zest claim approved still not serviced

Address:

Amethi, Uttar Pradesh, 227405

Dear concern,
I had submitted my tvs scooty jest up44-0401 in shanti automobiles service center, dhammor road, near mahila politechnic, amethi-227405, phone number anand tiwari-[protected]/[protected] in 8-4-2017. This was an accidental case. Insurance company (The united india insurance) visited service center and estimation was given and approved by insurance company of rs 11000 and advance also taken from me rs 5000. Service center given time of repairing 1 week only.
Since then me and my father is following up with this service center and everytime they are giving time and time. Nothing has been done so far and 4 months has been crossed.
Kindly someone help me in this issue so that i can get my vehicle asap. I am getting only harrasment
Vehicle holder name - mohd ismail, s/o mohd. Haneef
Address - village loniapur, post amethi, district - amethi
Contact - [protected]/[protected]