Tvs Motor Company — un professional service in tv showroom

Address:

Bangalore, Karnataka, 560102

Good After Noon

I am sending this mail with utmost concern and pain which has caused to me after visiting your showroom in Bangalore.

On 13 July 2018 i have visited your showroom in Bangalore HSR Layout, Kubera Motors. During that visit i have enquired about TVS Sport Alloy version and have fixed the deal and submitted all my documents as said by the concerned staff. During that time they have informed me that the down payment would be 7794 and emi would be 1737 plus other charges to which i have agreed and paid an booking advance of 1000 INR.
Followed by this a verification was carried out by the financier at my house and cleared everything. After 02 days i relieved a call from showroom stating that i am new to Bangalore so i will have to pay down payment of 11800 plus other charges, which is totally unprofessional but i agreed to it and informed that next week i need the delivery and i will pay for the down payment to which they agreed.
Again today i received a call from showroom staff saying that loan cannot be given as rental agreement will not be considered as address proof which made me upset and am putting you this mail.
I am not a resident of Bangalore and am here for last 03 months and working for a reputed company in a senior managerial level.

The above mentioned incident has made me to decide that i will drop of buying the bike and will consider the booking amount which was given by me as a loss for me but i dont care.

I have submitted the under mentioned documents.

Aadhar Card
Pan Card
02 Photos
01 cheque

i think the showroom and their staff is cheating people by saying different things at different times after taking the booking amount.

Now please advise me on ho to proceed or are you going to take care of the matter.

Otherwise the only option left to me is that inform the people regarding the unprofessional service of TVS and approach consumer court for wasting my time and money.

Regards

RAGESH
[protected]
[protected]@yahoo.com