[Resolved]  TVS Motor Company — unprofessional attitude by mandar tvs dealership pune

Address:Pune, Maharashtra

Despite numerous reminder, mandar tvs sales team is not bothered to sort out my paytm cashback issue. I had booked a tvs jupiter in 24th march and got the delivery very next day. However, the delivery status is still not updated by the dealer, which is unnecessary delaying the cashback of inr 2700 from paytm. I am surprised to see the lack of ownership from entire team at mandat tvs, pune. It's been more than 15 days now, they have only asked for multiple details about delivery. Rather, they should take this matter seriously and work towards fixing the issue on priority. Disappointing customer service by mandar tvs team.
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May 17, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2018
TVS Motor Company Customer Care's response
Dear Amit,
We regret the inconvenience caused. Our sales team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
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