TVS Motor Company — vehicle performance

Address:

Jodhpur, Rajasthan, 342005

Sir i have purchased tvs ntorq on 27 april 2018
But it since then it has stopped working twice.
From stop working i mean to say
It's not getting star after so many kicks and self start button..

Although i travel with it daily
Even on sundays but still in month of heavy summer its stopped working
Then i have to call road side assistance
They toe it up to the service center.

Befor that two to three times i had taken my ntorq myself to the service centre as it has a starting trouble
It's engine gets off during traffic or turns at low speeds

Moreover being riding in a range of 30-50 it hardly gives average of 36 kmph

Expect in starting when i purchased it that time the average was 40

I just can't understand what's the reason of such a low average...
I had checked the online review people were claiming an average of 44 in city
Upto 5200 km of run...
And my ntorq is just 3100 km till date
And average continously decreasing...
Sir right now my vehicle is in insurance
Please replace the non working part or even the vehicle...
As it is not a typical tvs performance...

And if this continues then i'll not recommend any one to buy ntorq

I think it's my wrong decision to go for ntorq instead of segment leader suzuki access and suzuki burgman

Please prove me wrong and help me out.
Thank you