Tvs Motor Company — Vehicle registration certificate & vehicle number not received | |||
I have purchased a bike tvs star city plus from your authorized dealer "globe motors aliganj lucknow" on 29th june'2016. I had make a cash payment of rs.20000/- same day against vehicle cost of rs.56852/- & remaining amount was financed by hdfc bank ltd. After completeness of all documentation & formalities (As per norms) bike was delivered to me by dealer. And dealer assured me that he will provide me rc and vehicle number within a week. After several followups, calls and visits i still not received these documents and without documents asset is not in use. And also after a week my first service will be lapsed. I have taken this bike for my father to gift him on special occasion. But he is unable to use the bike as we know without proper documents and vehicle number we can't ride on road. I just want to know who will bear the bank charges (Emi), problem & inconvenience caused to me due to non availability of proper documents. Request you to please look into this matter on priority and take strict action against dealer, who is not listening his customers. And after all this will also spoil the company's image. Waiting for your response. Was this information helpful? | |||
TVS Motor Company customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I bought TVS XL 100 onee week back. Itt has some problems, like side mirror vibration, tools box unable to lock, speedometer shows false reading. when ii starts to tell these issues one by one he shouted against me. I was totally frustrated due to his rude behavior. Hereafter i will never go to that service station even for free service
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006