TVS Motor Company — We purchased 2016 tvs star city but they delivered 2015 model

Prasanthi Yerikireddy

from Visakhapatnam, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh, 530026

Iam y. Prasanthi w/o s. Rama krishna purchased tvs star city on 31st march 2017 dharmana tvs showroom at gajuwaka branch. At the time of purchase of vehical we asked for model 2016. But the dealer on delivered of bike they release 2015 model with out any intimation to us.
We communicate with the dealer manager for the issue and he assured that either paid money or replace the bike 2016. But now they refuse the promise. With the same issue we have registerd a complaint to national consumer department with complaint reference no 234585.

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TVS Motor Company customer support has been notified about the posted complaint.

Apr 18, 2017

Updated by Prasanthi Yerikireddy Iam Y.Prasanthi W/o S. Rama krishna purchased TVS star city on 31st march 2017 dharmana tvs showroom at gajuwaka branch. At the time of purchase of vehical we asked for model 2016. But the dealer on delivered of bike they release 2015 model with out any intimation to us.
We communicate with the dealer manager for the issue and he assured that either paid money or replace the bike 2016.but now they refuse the promise. With the same issue we have registerd a complaint to national consumer department with complaint reference no 234585.
So kindly do the need full.
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